Customer Support
Learn more about HighLevel customer support, billing inquires, and more!
Agency View
Learn more about the Agency View, including tabs and settings exclusive to account owners and admins!
General (4)
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How to validate phone numbers (SMS) ?
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How to use the client's own Twilio account for the location?
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How to use Custom CSS to hide the Twilio error banner
Calling (21)
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Call Events Not Working for Twilio
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Geo Permissions Issues with Twilio
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Purchase Twilio Number - "Please Select Bundle/Address to Purchase Number"
LC Phone System (12)
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How do I migrate my agency and sub-account over to LC Phone?
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Why is your account suspended
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Regulatory Bundle and Address Creation for Sub-Accounts
Messaging (21)
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SMS Not Sending / Delivering to Contacts
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SMS Contains Pieces of Code
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SMS still coming from old Twilio number when I got a new one?
A2P registration (12)
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US Phone Number Registrations
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[A2P Registration] Opt-In Form - Terms and Conditions Guidelines
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A2P 10DLC Brand Approval Best Practices
General (7)
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Sending Priority - From Name & Address
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Email Services Configuration - Reply & Forward Settings
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List of all outgoing system generated emails
Deliverability (9)
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An Introduction To Email Deliverability
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Step by Step guide to Creating Custom Unsubscribe Links
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Workflow Action based on Email Event Clicked/Opened
SMTP Providers (9)
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Setting Up SMTP Providers
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Using Google/Gmail/Google Workspace as your SMTP Provider
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Setting alias for Google smtp
Social Planner (36)
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How to connect to your Facebook Page(s)
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Facebook Publishing Troubleshooting Guide
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How to connect to your Google My Business Location(s)
Email Builder (37)
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Email Templates vs Email Campaigns
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How to send a Regular Email Campaign (Send Now or Schedule)?
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How-to Send RSS Email Campaign(s)
Ad Manager (21)
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Overview of Ad Manager
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Setting up of Facebook Account for Ad Manager: Default Ad manager
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Create New Ad Campaign in Ad Manager
Template Library (11)
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Template Library Overview & Setup
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How to add your own template in Template Library?
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How to clone templates in template library?
Campaigns (19)
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Improved Email Campaign Flow and Campaign Summary Page
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How to Personalize Your Campaigns with Conditional Elements
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Using the Inline Forms/ Surveys Element in email campaign
Funnels and Websites (81)
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Two-Step Order Form (Step 2: Adding An Up-Sell Product)
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Two-Step Order Form (Step 1)
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Style the Funnel
Surveys (5)
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Surveys with Conditional Logic
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Exporting Survey Answers to Google Sheets
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Where do Survey Answers Show Up
Chat Widget (13)
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Getting Started with Chat Widget
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Overview of Chat Widget Customizations
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Chat Widget - Business Office Hours in Live Chat
Troubleshooting Funnels (9)
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Instant Redirect Page - Funnel Troubleshooting
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How to set up Root Domain/Subdomain for your Funnels/Websites?
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Stripe Troubleshooting | Why does my funnel product show 'null' in the Stripe Plan dropdown?
Getting Started w/ Workflows (9)
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Introduction to Workflows and Automations
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Workflow Notes, Action Notes & Sticky Notes
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Workflows Pro Plan - Pricing
Workflow Builder (66)
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Create Task Event In Campaigns
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How to get Conversion List for Google Ads in Trigger/Workflows
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Standard Triggers - Contact Tag
Calendars & Appointments
This section helps you optimize scheduling with HighLevel’s calendar and appointment tools through comprehensive guides, tutorials, and troubleshooting tips.
Calendar Groups (5)
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HighLevel Group Calendar Overview
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How to find the Calendar ID for a Group Calendar
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Neo Group View Template
Calendar Settings & Preferences (9)
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Calendar Availability Settings
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Setting Up Linked Calendars & Conflict Calendars
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Email & In-App Appointment Notifications
Calendar Integrations (12)
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Calendly - How to Integrate Calendly with HighLevel Calendars
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Google - How to Integrate Google with HighLevel Calendars
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Hide Third-Party Calendar Details
Affiliate Manager
An Affiliate Manager system within the CRM to make keeping track of Affiliates easier
Campaigns (6)
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Prerequisite to Launch Your First Affiliate Campaign
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How to create an Affiliate Campaign
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How to Set Up Multi-Tier Commissions
Affiliates (8)
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How to Add Affiliates in the Affiliate Manager
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How to Add Sub-Affiliates in the Affiliate Manager
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How to Navigate the Affiliate Profile Page for Efficient Management
Payouts (6)
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How to Manage Affiliate Payouts and Commissions
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What Payment Gateways supported in Affiliate manager for Product Sales?
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How to pay your Affiliates
Wordpress (16)
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Getting Started with WordPress | Client side setup guide
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How to resell WordPress to your clients
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How to Add Domains in the WordPress Dashboard
Online Listings (11)
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Online Listing Overview & Setup Doc
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How to Resell Yext Listings to Your Clients
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How to deploy Yext directly without charging the client?
Mobile App
Mobile App Help Articles
Get Started (4)
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How to Download the Highlevel-Beta Mobile APP
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How to create invoices in HighLevel (Mobile App)
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Mobile Apps Overview
Prospecting
Highlevel's Agency level Prospecting Tool
Eliza Agent Platform
For all things, Eliza related.
Industry Guides
Industry based set-up guides
App Marketplace
View and install marketplace apps developed by 3rd party developers.
Client Portal
The Client Portal is a centralized platform that enhances customer engagement by providing a comprehensive view of all their interactions with your business. It offers a personalized user experience across various features such as affiliate commissions, membership courses, and community groups.
Zapier Integration (6)
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How to connect your HighLevel Sub-Account with Zapier
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Zapier Troubleshooting - Leads Coming into Wrong HighLevel Location
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Zapier Troubleshooting - Duplicate Contacts or Added to Campaigns Multiple Times
Facebook Integration (17)
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(Guest Tutorial) Pabbly Connect - How to integrate Facebook Leads Ads with Your Sub-Account
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A Facebook Token Has Expired In Your HighLevel Account
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Facebook Conversion Leads Walkthrough
Other Integrations (8)
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Setting Up ActiveProspect Consent Tracking On A HighLevel Form & Survey
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Zoom Integration for Users' Calendar Bookings
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Google Integration going to This site can't be reached page "Check if there is a typo in highlevel-backend.appspot.com"