Meet the new Checkout Orchestrator for Membership Courses—a lightning-fast, self-healing checkout engine that eliminates duplicate orders, slashes wait-times, and gives you real-time insight into every purchase. Get paid faster while your students enjoy instant access to their content.
What is the Checkout Orchestrator for Membership Courses?
The Checkout Orchestrator is HighLevel’s rebuilt checkout pipeline for Membership Courses. Behind the scenes it coordinates every payment, access-grant, and notification step in an optimized hybrid sequence/parallel flow, resulting in a dramatically faster, more transparent, and fully fault-tolerant purchase experience.
Key Benefits of the Checkout Orchestrator
Delivering value the moment your customer hits “Pay”:
• ~70 % faster average checkout—3-4 seconds instead of 8-12 seconds
• 100 % success rate at scale thanks to automatic duplicate prevention
• Self-healing retries (up to five times) that resume exactly where a failure occurred
• Live step-by-step traces for instant support troubleshooting
• Fully backward-compatible—no edits required to existing offers or funnels
Experience the Checkout Orchestrator
The upgrade is automatically enabled on all locations that use Membership Offers checkout. Follow these best-practice steps to confirm everything is running smoothly:
- Navigate to Sites → Memberships → Offers and choose an existing offer.
- Click Checkout → Preview Checkout and place a $0 test order to observe the 3-4 second flow.
- Open Sites → Memberships → Checkouts → Activity Log to verify each step shows “Success.”
- (Optional) Enable Developer Mode in the Activity Log to view payloads and error-handling retries.
- Repeat the test during peak traffic (e.g., launch day) to watch automatic scaling in action.
No configuration is required. Your funnels, forms, Smart Lists, and client portal continue to work as before.
Frequently Asked Questions
Q : Do I need to update my existing membership offers or checkout pages?
A : No. The orchestrator is backward-compatible; your current pages automatically use the new flow.
Q : Where can I find checkout error logs?
A : Go to Sites → Memberships → Checkouts → Activity Log and click any failed step to see full error context.
Q : How many retry attempts does the orchestrator make?
A : Up to five automatic retries with exponential back-off.
Q : Will customers ever be charged twice if a retry occurs?
A : No. Duplicate-prevention tokens ensure a contact can only be charged once per order.
Q : Does this affect one-click upsells in Memberships?
A : One-click upsells continue to work and now inherit faster processing times.
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