Workflow Action based on Email Event Clicked/Opened

How To Add an Email Event Trigger (Clicked/Opened) to a Workflow:

Step 1: Select the initial trigger within your workflow and search email

Step 2: Select Email Events from the dropdown

Step 3: Click Add filters

Step 4: Select Email Events from filter options, then Event

Step 5: Select the appropriate action - Clicked or Opened

Your new Trigger is now within your Workflow!

Note: For accurate tracking and to maintain a strong sender reputation, ensure that Open and Click events are enabled for your sending domain. These events provide critical engagement data that mailbox providers use to determine deliverability.