This article shows you how to create a new snapshot in HighLevel. Snapshots allow you to clone a sub-account's configuration so you can reuse them across other sub-accounts efficiently.
TABLE OF CONTENTS
What is a Snapshot?
A Snapshot in HighLevel is a reusable template that captures all the configuration from a sub-account - including workflows, funnels, calendars, forms, campaigns, custom fields, and more. This allows you to duplicate successful setups across other client accounts.
Note: You don’t “build” a snapshot directly. You first build a sub-account, and then create a snapshot from that account.
Why Use Snapshots?
Save Time: Rapidly deploy repeatable configurations.
Ensure Consistency: Maintain uniform setups across clients or verticals.
Enable SaaS Offers: Power pre-built account templates for SaaS plans.
Selective Asset Control: Include all assets or handpick what you need.
How to Create a Snapshot
Step 1: Go to Account Snapshots
From Agency View, click Account Snapshots
Click the blue + Create New Snapshot button in the top right

Step 2: Name the Snapshot & Select Sub-Account
1. Enter a name that reflects the use case (e.g., “Spa Funnel Setup”)
2. Select the sub-account that contains the assets you want to capture

Step 3: Choose Assets to Include
1. You'll see a list of all assets in the selected sub-account
2. Click Select All to include everything, or expand each category with + to choose individually
3. Once ready, click Proceed
Note : If any assets fail to load during this step, you’ll now see a “Retry” option. Clicking it will reattempt fetching the incomplete categories without needing to restart the snapshot creation process.This is especially useful in cases where there are a large number of assets or intermittent load delays.


Frequently Asked Questions
Q: Where do I build a snapshot?
You build a sub-account, not the snapshot itself. Then you capture that sub-account using the snapshot tool.
Q: What’s included in a snapshot?
Included : Workflows, Funnels, Calendars, Forms, Emails, Triggers, Custom Fields, Custom Values,Membership content, and more.
Not included : Contacts, Appointments, Conversations, Reputation data, Stripe connections, or integrations.
Q: Can I use a snapshot more than once?
Yes - you can apply a snapshot to as many sub-accounts as you need.
Q: Can I update a snapshot later?
Yes. Use the Refresh option to add or remove new assets from an existing snapshot.
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