
Customer Support
Learn more about HighLevel customer support, billing inquires, and more!

Agency View
Learn more about the Agency View, including tabs and settings exclusive to account owners and admins!
General (8)
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Number Intelligence - Number Validation, Spam Detection, and Unknown Caller
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How to use Custom CSS to hide the Twilio error banner
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Setting up webhooks to receive incoming calls, messages and status updates for calls (for Twilio users)
LC Phone System (16)
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How do I migrate my agency and sub-account over to LC Phone?
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Why is your account suspended
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Regulatory Bundle and Address Creation for Sub-Accounts
Messaging (21)
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Troubleshooting SMS Delivery
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Incoming SMS shows up in Conversations but isn’t forwarded to the forwarding number.
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Error: Not a Valid SMS-Capable “From” Number
General (7)
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Sending Priority - From Name & Address
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Email Services Configuration - Reply & Forward Settings
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List of all outgoing system generated emails
Deliverability (9)
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An Introduction To Email Deliverability
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Workflow Action based on Email Event Clicked/Opened
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Why Are My Emails Going To Spam?
SMTP Providers (9)
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Setting Up SMTP Providers
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Using Google/Gmail/Google Workspace as your SMTP Provider
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Setting alias for Google smtp
Smart Lists (19)
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Adding Files To Contacts using a Custom Field
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Adding Multiple Phone Numbers for a Contact
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AND/OR Filters
Social Planner (45)
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@Mention or Tag Profile in Posts from Social Planner
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Add Location Tagging to Social Post
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Add Pinterest Pins in Social Planner
Template Library (18)
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Template Library Overview & Setup
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Add Custom Templates to Template Library
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How to clone templates in template library?
Getting Started with Opportunities (8)
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Step-by-Step Guide: Creating Pipelines
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Step-by-Step Guide to Creating Opportunities
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How to use Custom Fields for Opportunities
Funnels and Websites (112)
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FAQs and Common Troubleshooting Steps
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Funnel & Website Builder
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Two-Step Order Form (Step 2: Adding An Up-Sell Product)
Blog (23)
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How to move from Old Blog to New Blog?
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How to Create a Blog?
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How to Customize Blog Design and Layout
Wordpress (33)
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WordPress: Single Sign On Admin
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WordPress: Domain Connect Integration
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Cloning Wordpress Websites in HighLevel
Forms (36)
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Where Do Form Responses Show Up?
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Exporting Form answers to Google Sheets
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Sticky Contact in Forms, Surveys, and Calendars
Surveys (10)
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Exporting Survey Answers to Google Sheets
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Where Do Survey Answers Show Up
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How to Create a Stylized Survey
Chat Widget (18)
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Getting Started with Chat Widget
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Overview of Chat Widget Customizations
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Chat Widget - Business Office Hours in Live Chat
QR Codes (9)
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How to Create Custom Business Card QR Codes
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How to Create vCards in the QR Code Builder
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Quizzes and QR Codes in SaaS Plan Configurations
Troubleshooting Funnels (9)
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Instant Redirect Page - Funnel Troubleshooting
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How to set up Root Domain/Subdomain for your Funnels/Websites?
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Stripe Troubleshooting | Why does my funnel product show 'null' in the Stripe Plan dropdown?
Quizzes (5)
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Quiz Builder Guide
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Workflow Trigger - Quiz Submitted
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How to Assign Categories and Scoring in Quizzes With Dynamic Result Messages - A Complete Guide!
Getting Started w/ Workflows (24)
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Introduction to Workflows and Automations
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Workflow Notes, Action Notes & Sticky Notes
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Workflows Pro Plan - New Pricing Tiers
Developer Resources (4)
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Workflow Trigger - Video Tracking
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Workflow Trigger - Inbound Webhook
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Workflow Trigger - Number Validation

Calendars & Appointments
This section helps you optimize scheduling with HighLevel’s calendar and appointment tools through comprehensive guides, tutorials, and troubleshooting tips.
Calendar Groups (5)
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HighLevel Group Calendar Overview and Setup Guide
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How to Find Group Calendar ID in HighLevel
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Neo Group View Template
Calendar Settings & Preferences (10)
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Calendar Availability Settings
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Setting Up Linked Calendars & Conflict Calendars
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Calendar: Email & In-App Appointment Notifications
Scheduling Appointments (9)
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Manually Booking Calendar Appointments
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Calendar: Add Notes Per Appointment
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Appointment List View in Calendars (Smart List)
Calendar Integrations (13)
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Calendar Integration Disconnection Notifications
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Guide To iCloud Calendar Integration
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Hide Third-Party Calendar Details
Getting Started w/ Payments (29)
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How-to add Taxes Overview
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Using Apple Pay and Google Pay in order forms
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Customize Email and SMS notifications for invoicing
Invoices & Estimates (27)
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Invoices - New revamped UI
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Bank-Only Transfers for Invoice Payments (SEPA & ACH)
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How to Edit Recurring Invoices
Orders, Subscriptions, and Transactions (7)
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Create or Schedule Subscriptions and Send Invoice within Contact Details Page
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Payments - What is listed on the Subscriptions page?
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Subscription & Refund trigger for payments
Payment Links (5)
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How to Set Up a Payment Link for Multiple Products (One-Time & Recurring)
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How to Customize Payment Links with Your Brand Colors
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Text-To-Pay Links
Mobile App
Mobile App Help Articles
Whitelabel Mobile App (11)
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White Label the IPhone App
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White Label the Android App
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How to Promote and Customize Your Whitelabel Mobile App: A Comprehensive Guide
Get Started (5)
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How to Download the Highlevel-Beta Mobile APP
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How to create invoices in HighLevel (Mobile App)
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Mobile Apps Overview
Eliza Agent Platform
For all things, Eliza related.
Industry Guides
Industry based set-up guides
App Marketplace
View and install marketplace apps developed by 3rd party developers.
View, Install & Uninstallation Apps (5)
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App Marketplace - Pricing
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Agency-Level Marketplace Apps Installation
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Managing Marketplace App Permissions: White Label Agency Control
Templates (4)
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Create a Template
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Manually Issue Certificates
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How to Toggle Certificates User Permissions + Undo & Redo Functionality

Client Portal
The Client Portal is a centralized platform that enhances customer engagement by providing a comprehensive view of all their interactions with your business. It offers a personalized user experience across various features such as affiliate commissions, membership courses, and community groups.
Facebook Integration (23)
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(Guest Tutorial) Pabbly Connect - How to integrate Facebook Leads Ads with Your Sub-Account
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A Facebook Token Has Expired In Your HighLevel Account
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Connect Multiple Facebook Pages to HighLevel Sub-account
Zapier Integration (5)
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Zapier Troubleshooting - Duplicate Contacts or Added to Campaigns Multiple Times
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Zapier Troubleshooting - Zap Isn't Working!
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Create Tags & Tasks Via Zapier
Other Integrations (10)
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Setting Up ActiveProspect Consent Tracking On A HighLevel Form & Survey
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Zoom Integration for Users' Calendar Bookings
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Google Integration going to This site can't be reached page "Check if there is a typo in highlevel-backend.appspot.com"