HighLevel Support Portal

Twilio 12

• How to Purchase a Phone Number in a Sub-Account
• Import Existing Twilio Numbers into HighLevel
• Deleting / Resetting a Twilio Number
• Phone numbers for users / Assign Twilio Numbers to Users
• Which Twilio phone number will the leads be getting the SMS from?

View all 12

Calling 18

• Call Events Not Working
• Geo Permissions Issues
• Purchase Twilio Number - "Please Select Bundle/Address to Purchase Number"
• Calls Not Recording
• Phone Call Redirect Loop

View all 18

Messaging 16

• SMS Not Sending
• SMS Contains Pieces of Code
• SMS still coming from old Twilio number when I got a new one?
• Incoming SMS only shows up in Conversation / not forwarding to the forwarding number
• An error has occured. Please try again. Error message: The From phone number is not a valid, SMS-capable inbound phone number or short code for your account.

View all 16

Voicemail 3

• Voicemail For Company And For Users
• Voicemail Drop FAQ
• Voicemail Drop File Conversion

Phone numbers 9

• Moving numbers out of an LC Phone Sub-account to the client's own Twilio account
• Moving numbers to an LC Phone Sub-account from the client's own Twilio account
• Moving Numbers tool across sub-accounts
• How to buy a Twilio number for the HighLevel location inside Twilio console?
• Phone Number Settings Explained

View all 9

LC - Phone 14

• How do I migrate my agency and sub-account over to LC Phone?
• Why is your account suspended
• Regulatory Bundle and Address Creation for Sub-Accounts
• Forbidden message categories for SMS and MMS in the US and Canada
• What is LC - Phone System?

View all 14