HighLevel Support Portal

Twilio 9

• Purchase a Twilio Phone Number
• Import Existing Twilio Numbers into HighLevel
• Deleting a Twilio Number
• Phone numbers for users / Assign Twilio Numbers to Users
• Which Twilio phone number will the leads be getting the SMS from?

See all 9 articles

Phone Calls 7

• Inbound Call Routing - Explained
• Calls & Voicemail Drop Events
• Call Tracking
• Voicemail Drop FAQ
• Voicemail Drop File Conversion

See all 7 articles

Troubleshooting Phone & SMS 18

• Call Events Not Working
• SMS Not Sending
• Geo Permissions Issues
• Fix Bad Call Quality
• Purchase Twilio Number - "Please Select Bundle/Address to Purchase Number"

See all 18 articles

Voicemail 1

• Voicemail For Company And For Users

Softphone Dialer 2

• Outbound Calls / Softphone - How It Works
• Cannot find contacts in live transfer window - warm transfer