HighLevel Support Portal

Troubleshooting tips if your emails are not sending or if you are having problems with Mailgun. 1. First go into the location and go to SMTP And M...

If you see this error message, please check if 1. the email/sms content for missing } or overusing {{{ 2. the custom values are valid:  List of valid ...

If the trigger action to Send Email is not firing, please check if 1. the email/sms content for missing } or overusing {{{ 2. the custom values are ...

When we open the links sent from HighLevel, it's going to email.mg.yourdomain.com, which is the Mailgun subdomain you set up for the location here....

The error means that too many email requests were sent at the same time. Please contact Mailgun support to check if there is an email limit with the Mailgun...

Follow this link to set the Mailgun route: https://help.gohighlevel.com/support/solutions/articles/48000987293-how-to-setup-replies-in-mailgun ...

TABLE OF CONTENTS Mailgun Sending Logs Analyzing the results Common errors Not Delivering to Previously Bounced Address If the recipient unsubscribes ...

Where did you get the domain for WIX? You will need to follow this article in order to set up your nameservers so they are not managed by WIX. https://...

For the error that we display in the conversation, we will fetch the error we got from the SMTP provider and display it. If you are sending from th...

Covered in this Article: Error: Unable to log you in at this time Error: Not able to send the security code at this time Error: User does not exist in th...