HighLevel Support Portal

Navigating email errors can be complex, given the myriad factors that can interfere with successful delivery. This guide elucidates common issues encountere...

TABLE OF CONTENTS Mailgun Sending Logs Analyzing the results Common errors Not Delivering to Previously Bounced Address If the recipient unsubscribes ...

When we open the links sent from HighLevel, it's going to email.mg.yourdomain.com, which is the Mailgun subdomain you set up for the location here. I...

This guide troubleshoots issues with email replies not appearing in conversations. This could be due to several factors like incorrect Mailgun setup, faulty...

Where did you get the domain for WIX? You will need to follow this article in order to set up your nameservers so they are not managed by WIX. https://...

If you are trying to add an SMTP provider and this error message shows up, please check if the location has email reselling settings is enabled in the age...

TABLE OF CONTENTS Why Email statistics are not showing 1. Check how the user is sending the emails. Are they sending through email builder bulk action, ...

TABLE OF CONTENTS Creating a test contact Sending the test email Configuring the sender email If you are using Mailgun If you are using SMTP integrati...

If you see this error message, or if the Send Email Trigger Action is Not Firing Please check if 1. the email/sms content for missing } or overusing...