Troubleshooting Email

Troubleshooting Email

Emails Not Sending
Troubleshooting tips if your emails are not sending or if you are having problems with Mailgun. 1. First go into the location and go to SMTP And M...
Fri, 14 Aug, 2020 at 10:11 PM
Send Test Email Error in Campaign's Email step: An error occurred, please try again
If you see this error message, please check if 1. the email/sms content for missing } or overusing {{{ 2. the custom values are valid:  List of valid ...
Fri, 28 Aug, 2020 at 8:29 PM
Send Email Trigger Action Not Firing
If the trigger action to Send Email is not firing, please check if 1. the email/sms content for missing } or overusing {{{ 2. the custom values are ...
Fri, 28 Aug, 2020 at 8:33 PM
Why are my email links changing and how to fix links in the email that do not open?
When we open the links sent from HighLevel, it's going to email.mg.yourdomain.com, which is the Mailgun subdomain you set up for the location here....
Fri, 25 Mar, 2022 at 1:13 PM
Mailgun error: too many requests
The error means that too many email requests were sent at the same time. Please contact Mailgun support to check if there is an email limit with the Mailgun...
Thu, 13 May, 2021 at 8:23 PM
When email replies are not coming back to the Conversation
Follow this link to set the Mailgun route: https://help.gohighlevel.com/support/solutions/articles/48000987293-how-to-setup-replies-in-mailgun ...
Fri, 12 Nov, 2021 at 10:59 AM
How to check logs for a specific email in Mailgun
TABLE OF CONTENTS Mailgun Sending Logs Analyzing the results Common errors Not Delivering to Previously Bounced Address If the recipient unsubscribes ...
Wed, 9 Feb, 2022 at 8:08 PM
Mailgun replies not working when using WIX as the domain provider
Where did you get the domain for WIX? You will need to follow this article in order to set up your nameservers so they are not managed by WIX. https://...
Thu, 8 Jul, 2021 at 5:22 PM
Limitation of using SMTP when emails are not sending
For the error that we display in the conversation, we will fetch the error we got from the SMTP provider and display it. If you are sending from th...
Wed, 24 Nov, 2021 at 2:51 PM
Troubleshooting Login issues
TABLE OF CONTENTS Error: Unable to log you in at this time Error: Not able to send the security code at this time Error: User does not exist in this Age...
Tue, 12 Apr, 2022 at 1:27 PM