HighLevel Support Portal

Troubleshooting tips if your emails are not sending or if you are having problems with Mailgun. 1. First go into the location and go to SMTP And M...

If you see this error message, please check if 1. the email/sms content for missing } or overusing {{{ 2. the custom values are valid:  List of valid ...

If the trigger action to Send Email is not firing, please check if 1. the email/sms content for missing } or overusing {{{ 2. the custom values are ...

If it says email.replies.msgsndr.com refused to connect That means you are using our HighLevel default Mailgun account. The links in our default Mailgun ...

Email clients like Gmail, Outlook, Thunderbird, and others often don’t support the technical requirements needed to play video right inside the emai...

The error means that too many email requests were sent at the same time. Please contact Mailgun support to check if there is an email limit with the Mailgun...

Follow this link to set the Mailgun route: https://help.gohighlevel.com/support/solutions/articles/48000987293-how-to-setup-replies-in-mailgun...

1. Log in to https://app.mailgun.com/app/dashboard 2. Click Sending 3. Click Logs 4. Make sure the correct domain is selected  ...

Where did you get the domain for WIX? You will need to follow this article in order to set up your nameservers so they are not managed by WIX. https://...