This article explains how to use Group Calendars in HighLevel to streamline bookings by combining multiple calendars under one link for flexible scheduling options.
Note: Group calendars do not automatically create individual calendars. You'll need to create individual calendars before assigning them to a group.
TABLE OF CONTENTS
- What is a Group Calendar in HighLevel?
- Key Benefits of Group Calendars
- How to Create a Group Calendar
- Syncing with External Calendars
- Frequently Asked Questions
- Related Articles
What is a Group Calendar in HighLevel?
A Group Calendar in HighLevel is a container that groups multiple individual calendars under one link. This allows for flexible booking experiences such as selecting from multiple service providers, distributing appointments and offering service-based choices tied to specific team members.
Key Benefits of Group Calendars
Group Calendars help you streamline your appointment booking workflows by:
- Combining multiple calendars into a single booking link.
- Allowing clients to choose between team members or services.
- Organizing calendar links by department, availability, or services.
- Reducing clutter by replacing multiple individual calendar links.
How to Create a Group Calendar
Step 1: Navigate to Calendar Settings
- Go to your sub-account Settings and select Calendars under Business Services.
- Click on the Create Group button.
Step 2: Adding a New Calendar Group
- Enter a Group Name and a short description (optional).
- Select either the Classic or Neo templates for the Group view.
- Create a Group URL with an appropriate Slug.
- Click on Create.
Step 3: Adding Calendars to the Group
After creating the Group Calendar, a popup box will appear with two options:
- Choose Calendars: Allows the user to select calendars for the group directly from the pop-up.
- I'll Do It Later: User can skip and add the calendars to the group later.
Note: If no calendars appear, ensure you’ve created individual calendars beforehand.
Syncing with External Calendars
Ensure each team member has a Primary Calendar configured in their calendar settings. This is necessary for syncing appointments to their third party calendars like Google and Outlook.
More info: Assigning a Primary Calendar
Frequently Asked Questions
Q: Can I create a calendar directly from the Group Calendar setup screen?
No. You must first create individual calendars under the Calendars tab. Once those are created, you can assign them to a Group Calendar. Group Calendars are containers — they don’t create or configure individual calendars on their own.
Q: Can I group Class or Collective calendars?
No. Group Calendars are separate from Class and Collective calendar types. Each has its own structure and behavior. You can use separate booking flows for those calendar types based on your use case.
Q: What happens if I delete a calendar inside a group?
The group calendar will still exist, but the deleted calendar will no longer appear as a booking option. Always verify group composition after editing or deleting calendars.
Q: How to share or embed a Group calendar?
Check the HighLevel calendar embedding guide.
Q: Can I Show Multiple Calendars Without Using a Calendar Group?
Related Articles
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