HighLevel Support Portal

1. Agency Team Management: This section is used by the agency to grant its employees or a client employee access to all or select client accounts. To...

Note: To get to these settings, you need to be either an Agency Admin or Account Admin for a particular Sub-account  For those with Agency acces...

  Follow the steps below to create Email Signatures for users: Click on Settings Click on My Staff Click o...

The following is a table outlining permissions of sub-account level roles. Sub-Account Level User Roles Admins can change the role of a particu...

Step 1: Go to agency settings -> agency team management -> Edit or create the user or admin Step 2: Make sure that the user type is Account so the...

If you're an agency struggling to receive the two-factor authentication (2fa) code, try logging in using your Google Account at app.gohighlevel.com. ...

The Agency Owner role is the primary user in agency account management, enhancing decision-making and communication processes. This role provides additional...

In this article, we discuss how you, as an agency admin, can granularly manage your users' permissions across various modules. If you are here looking ...

In this article, we discuss how you, as a sub-account admin, can granularly manage your users' permissions across various modules. If you're here l...