• For existing locations created prior to August 16th, 2021 these features won’t be enabled by default. For accounts created on/after August 16th, 2021, these features will be enabled by default.
  • The "Enable Call Connect Feature" Setting can be found under location settings -> phone numbers -> edit phone number / number pool
  • Enabling the Call Connect feature will force whoever answers a forwarded call to press any key before connecting them to the caller
  • Call Connect will play whatever is in the whisper message field when someone answers