TABLE OF CONTENTS
- Domain is not allowed to send: The domain is unverified and requires DNS configuration. Log in to your control panel to view required DNS records.
- Domain is not allowed to send: Account Terminated
- Too old
- Send verification error
- Too many requests
- Temporary System Problem when using Gsuite
For more information about why your email was unsuccessful, please click the ⚠️(red triangle) icon to view more details:
Error list:
Domain is not allowed to send: The domain is unverified and requires DNS configuration. Log in to your control panel to view required DNS records.
Log in to Mailgun - https://login.mailgun.com/login/
Domain is not allowed to send: Account Terminated
Agency will need to reach out to Mailgun support to see why it got terminated
Too old
It is one of Mailgun's internal errors that you can clear in the HighLevel agency settings. But to find out the reason why you are getting that error, you will need to reach out to Mailgun support to check further.
Send verification error
https://help.mailgun.com/hc/en-us/articles/360011804533-Sender-Verification-Error
Too many requests
The error means that too many email requests were sent at the same time. Please contact Mailgun support to check if there is an email limit with the Mailgun account.
You can clear the error in the agency settings -> Email services tab
Temporary System Problem when using Gsuite
“code”:“EENVELOPE”,“response”:“421 4.3.0 Temporary System Problem. Try again later (10). o11-20020a056e02092b00b0031559b0cb61sm1590122ilt.8 - gsmtp”,“responseCode”:421,“command”:“DATA
If you are sending emails in bulk and receive the error above, this might happen when using Gmail SMTP, please inform the user to use LC Email or send in batches with low volume.