Messaging Ramp Progress Card

Easily track and upgrade your SMS messaging limits with the new Messaging Ramp Progress Card. This tool helps you visualize where you stand in the messaging ramp process, what's needed to level up, and how to unlock higher messaging capabilities.

Messaging Ramp is a level-based warm-up system for text messages sent through LC Phone. The Messaging Ramp Progress Card has an 8-level ramp that provides clarity and actionable insights about SMS messaging limits and progression. You have a daily send limit based on your current level.

By following the card's instructions and unlocking higher levels, you are able to increase your daily capacity. Outbound SMS is temporarily paused for 24 hours after you hit the daily limit at each level, a built-in safeguard that protects deliverability as you scale.

The Messaging Ramp Progress Card gives users real-time insight into messaging progress and next steps, while giving Agency Owners/Admins the ability to track and manage location messaging limits more efficiently. Below is a table that gives you a detailed idea of the ramp:

• Improved Transparency: No more guessing — users now understand their SMS progression path.
• Empowered Progression: Encourages users to hit sending goals and grow their communication reach.
• Fewer Support Requests: Common questions about limits and lockouts are now addressed within the tool.

To increase your limit, you must follow the ramp steps as shown below. Once requirements are met, your SMS limit increases automatically. The card updates to reflect your new level and what's next. Once you reach Level 8, you'll see a congratulatory message along with next steps (usually to contact your agency owner/admin for further upgrades).

• All locations start at Level 1, enabling them to send 100 SMS within 24 hours.
• To increase sending limits, the location must send the full level sending limit within a 24-hour window.
• After sending the full level sending limit within 24 hours, the location will be temporarily restricted from sending SMS for the next 24 hours. During this temporary restriction, SMS sending is disabled.
• After the 24 hours, the temporary restriction will be removed. The location will be able to send messages again and will unlock the next level sending limit, increasing their sending limit.

This example illustrates how to plan sends over several days to climb levels and increase your sending limit efficiently.

1. A new location will start on Level 1 with daily sending limits of 500 SMS.
2. To unlock Level 2, the location must send 100 SMS within 24 hours.
3. After sending 500 SMS within 24 hours, the location will be temporarily restricted from sending SMS for 24 hours. After 24 hours, SMS sending will be allowed again and you will unlock the Level 2 sending limit of 750.
4. Then, to unlock Level 3, you must send 750 SMS within 24 hours. After sending 750 SMS within 24 hours, you will be temporarily restricted from sending SMS for 24 hours. After 24 hours, you will unlock the Level 3 sending limit of 1000.
5. This process of hitting the level sending limit and waiting 24 hours continues until Level 8, which allows for 5000+ daily SMS sends.