Industry Playbook - Dental Practice/Dentistry

Modified on: Tue, 3 Oct, 2023 at 3:18 PM

The roadmap for growing a local Dentistry online is simple: capture new leads, conversationally convert those leads into patients, turn those new patients into positive reviews, and then reactivate those patients into repeat visitors. Here’s the playbook:


Capture More Leads


  • Install the SMS Webchat Widget on the Dental Practice’s website.
  • Integrate the Dental Practice’s Google Business Profile to activate Google Chat
  • Activate The Missed-Call Text-Back so that any unanswered calls to the Dental Practice immediately receive a text message saying, “Sorry we missed your call - how can we help?”


Nurture Leads into Bookings


  • Configure helpful Text Snippets for phrases & links the Dental Practice often sends to people.
  • Activate Conversation AI so the Dental Practice has a fully trained, always-on assistant to conversationally convert leads into bookings.


Turn Leads into Patients



Turn Patients into Positive Reviews 


  • Configure Email & SMS Review Request Templates so the Dental Practice can quickly & easily request reviews with the tap of a button.


Turn Patients into Repeat Visitors


  • Configure Newsletter Email Template so the Dental Practice can easily send out news, updates, and promotions to their contacts.

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