The roadmap for growing a local Home Service business online is simple: capture new leads, conversationally convert those leads into sales, turn those customers into positive reviews, and then reactivate those customers into repeat customers. Here’s the playbook:


Capture More Leads


  • Install the SMS Webchat Widget on the Home Service business’s website.
  • Integrate the Home Service business’s Google Business Profile to activate Google Chat
  • Activate The Missed-Call Text-Back so that any unanswered calls to the Home Service business immediately receive a text message saying, “Sorry we missed your call - how can we help?”


Nurture Leads into Bookings


  • Configure helpful Text Snippets for phrases & links the Home Service business often sends to people.
  • Activate Conversation AI so the Home Service business has a fully trained, always-on assistant to conversationally convert leads into bookings.


Turn Leads into Sales



Turn Sales into Positive Reviews 


  • Configure Email & SMS Review Request Templates so the Home Service business can quickly & easily request reviews with the tap of a button.


Turn Sales into Repeat Customers


  • Configure Newsletter Email Template so the Home Service business can easily send out news, updates, and promotions to their contacts.