Ask AI Dispatch lets you reach your Ask AI copilot directly from WhatsApp. This guide covers connecting and verifying your number, using Ask AI from WhatsApp, reviewing Dispatch conversations, and moving an existing connection.

Ask AI Dispatch on WhatsApp gives you another way to reach the same Ask AI copilot available in HighLevel. After connecting your WhatsApp number, you can send Ask AI requests directly from WhatsApp instead of opening a new Ask AI conversation in HighLevel.

Ask AI can retrieve platform data, create content and assets, and perform supported platform actions through conversational requests.

Ask AI Dispatch makes your copilot accessible from WhatsApp while keeping the same Ask AI experience. This gives you another way to handle supported work when you are away from your computer.

Understanding connection ownership and number limits before setup helps prevent conflicts when linking your WhatsApp number to Ask AI Dispatch.

• Only one WhatsApp number can be connected to a location at a time.
• Each connected WhatsApp number is tied to the user who connected it.
• Other users cannot manage or take over your connected number.
• If your own number is already connected elsewhere, you can move it during the connection process.
• Verification requires access to WhatsApp so you can receive the verification code.
• The verification code expires after five minutes.
• A number already connected by another user cannot be moved into your connection.

Connecting your number creates the link between WhatsApp and Ask AI. Verification confirms that you control the number before Ask AI begins accepting requests from it.

1. Open Ask AI.
2. Select Customize.
3. Select Dispatch.
4. Click Connect WhatsApp.

5. Select your country.
6. Enter your WhatsApp number without the country code.
7. Click Continue.
8. On the verification screen, locate the QR code and the Enter your verification code field.

9. Scan the QR code with your phone.
10. Open the WhatsApp conversation.
11. Send a message to receive your verification code.
12. Wait for the verification message in WhatsApp.
13. Return to HighLevel.
14. Enter the code in Enter your verification code.
15. Click Verify.
16. After verification succeeds, return to WhatsApp and message the connected Ask AI conversation whenever you want to use your copilot.

Once your number is connected, you can make supported Ask AI requests directly in the WhatsApp conversation. Use natural-language instructions just as you would when working with Ask AI inside HighLevel.

• Manage contacts and opportunities: Look up contact details, add notes, update supported fields, or make supported opportunity changes.
• Check calendars and appointments: Request an upcoming schedule or ask Ask AI to perform supported appointment actions.
• Create blog content: Delegate a blog draft and review the resulting content.
• Generate email templates: Request reusable email content for follow-up, outreach, or replies.
• Generate images: Create or refine supported images through conversational prompts.
• Generate video and audio: Request supported video or audio assets through Ask AI.
• Create recurring tasks: Ask for supported work to run on a schedule instead of repeating the request manually.
• Run a Skill: Use instructions you have already configured in Ask AI Skills.
• Ask support questions: Ask product or account questions that can be routed to Support AI.
• Ask general questions: You do not need to start with a specific platform action.

Dispatch keeps your WhatsApp Ask AI sessions available inside HighLevel so you can return to earlier conversations without relying only on the WhatsApp thread.

1. Open Ask AI.
2. Select Customize.
3. Select Dispatch.
4. Click View Dispatch Sessions.
5. Review the conversations under Dispatch conversations.

6. Use Search conversations to find a conversation.
7. Use Dispatch type and select WhatsApp to view WhatsApp Dispatch conversations.
8. Use Sort to change the conversation order when needed.

If your WhatsApp number is already connected through Ask AI Dispatch elsewhere under your user, you can move it during the new connection flow without manually disconnecting it first.

1. Open Ask AI.
2. Select Customize.
3. Select Dispatch.
4. Start the WhatsApp connection process.
5. Enter the WhatsApp number that is already connected elsewhere.
6. Continue until the Move WhatsApp number? confirmation appears.

7. Review where the number is currently connected.
8. Click Yes, move it here.
9. Complete any remaining verification steps shown in the connection flow.

Moving the number disconnects it from the previous Ask AI Dispatch connection and connects it to the current one.

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