Using Ask AI Artifacts and Mermaid Diagrams in HighLevel

Modified on: Mon, 4 May, 2026 at 11:54 AM

Ask AI now supports richer, more structured responses that help you move from prompt to action faster. Instead of receiving only plain-text answers, Ask AI can display execution-ready outputs such as tables, charts, todo lists, guided questions, approvals, media artifacts, web search cards, and visual Mermaid diagrams. These response types make it easier to review information, plan campaigns, map automations, and collaborate with your team directly inside HighLevel.

TABLE OF CONTENTS

What is Ask AI Artifacts and Mermaid Diagram Rendering?
Key Benefits of Ask AI Artifacts and Mermaid Diagrams
Ask AI Artifact Types
Mermaid Diagram Rendering in Ask AI
Full-Screen Diagram View and Diagram Controls
Structured Outputs for Campaigns, Automations, and Client Operations
How To Setup Ask AI Artifacts and Mermaid Diagrams
Best Practices for Prompting Ask AI
Frequently Asked Questions
Related Articles

What is Ask AI Artifacts and Mermaid Diagram Rendering?

Ask AI artifacts are structured response formats that organize AI-generated information into more useful layouts, such as tables, charts, todo lists, and visual cards. Mermaid diagram rendering allows Ask AI to turn Mermaid syntax into visual diagrams directly inside the chat, making complex workflows easier to understand. Together, these improvements help agencies and businesses turn conversations into clearer plans, faster decisions, and more actionable next steps.

Ask AI can now provide richer response types when the prompt or conversation benefits from a structured format. For example, a campaign audit may be returned as a ranked table, a client onboarding plan may appear as a todo list, and an automation flow may render as a visual Mermaid diagram.

Key Benefits of Ask AI Artifacts and Mermaid Diagrams

Structured Ask AI responses help reduce manual formatting and make AI-generated answers easier to understand, share, and act on. These enhancements are especially useful for agencies managing campaigns, client operations, automations, and internal workflows.

Faster Planning: Move from a prompt to a clear plan, table, checklist, or diagram without manually reformatting the response.
Better Readability: Review structured information in cleaner layouts, making long or complex answers easier to scan.
Improved Collaboration: Share clearer outputs with team members or clients when reviewing strategy, tasks, workflows, or campaign recommendations.
More Actionable Responses: Use todo lists, approvals, guided questions, and ranked tables to identify next steps faster.
Visual Workflow Mapping: Generate Mermaid diagrams for automations, lead lifecycles, campaign flows, and decision paths.
Reduced Manual Cleanup: Spend less time copying AI responses into separate documents, spreadsheets, or diagram tools.

Ask AI Artifact Types

Ask AI artifacts help present responses in the format that best fits the information being generated. Instead of relying only on paragraphs, Ask AI can organize content into structured outputs that are easier to review and use.

Artifacts are designed to make Ask AI responses easier to act on. They do not always mean an action has been completed automatically. Some actions may still require confirmation, supported Ask AI capabilities, or the correct account access.

Mermaid Diagram Rendering in Ask AI

Mermaid diagrams help turn process descriptions into visual diagrams. This is useful when mapping automations, lead journeys, campaign flows, decision trees, or operational processes that are easier to understand visually than in paragraph form.

When Ask AI generates Mermaid syntax, the diagram can render directly in the chat as a visual diagram. This makes it easier to review flowcharts and process maps without needing to copy the syntax into another tool.

Examples:

“Create a Mermaid flowchart for my missed-call text-back automation with fallback branches.”

“Map my lead lifecycle in Mermaid: new lead → qualified → booked → closed → won/lost.”

“Generate a Mermaid diagram for a 7-day reactivation campaign with decision nodes.”

“Create a Mermaid diagram for our client onboarding process from signed agreement to campaign launch.”

Full-Screen Diagram View and Diagram Controls

Large diagrams can be difficult to review inside a standard chat view. Full-screen diagram support gives you more space to inspect complex Mermaid diagrams and better understand each step in the flow.

When viewing a Mermaid diagram, available controls may include full-screen viewing, pan, zoom, and toolbar options.

Structured Outputs for Campaigns, Automations, and Client Operations

Structured outputs help agencies turn Ask AI responses into practical work products. By asking for a specific format, you can guide Ask AI to return the response as a table, checklist, diagram, or summary that better fits the task.

For best results, include the goal, the format you want, and any key data or context Ask AI should use.

How To Setup Ask AI Artifacts and Mermaid Diagrams

Ask AI artifacts and Mermaid diagram rendering are designed to work directly inside the Ask AI experience. Proper prompting helps Ask AI understand whether you want a table, chart, todo list, approval step, or diagram.

To use Ask AI artifacts and Mermaid diagrams:

Open Ask AI in HighLevel.
Enter a prompt that describes the task you want to complete.
Include the output format you prefer, such as table, chart, todo list, approval checklist, or Mermaid diagram.
Add relevant context, such as campaign goals, pipeline stages, lead sources, automation steps, or client requirements.
Review the structured response returned by Ask AI.
Use any available artifact controls to inspect, copy, approve, or continue working with the response.
For Mermaid diagrams, open the diagram in full-screen view when you need more space to review the flow.
Continue the conversation with follow-up prompts to refine the output.

Example Setup Prompt:

Create a Mermaid flowchart for a missed-call text-back automation. Include branches for new lead, existing contact, booked appointment, no response after 10 minutes, and manual follow-up needed.

Example Structured Output Prompt:

Review the following campaign data and return a table with lead source, CPL, close rate, recommended budget change, and reason.

Best Practices for Prompting Ask AI

Clear prompts help Ask AI return more useful structured outputs. The more specific your request is, the easier it is for Ask AI to choose the right artifact type and format the response in a way your team can use.

Use these best practices when requesting artifacts or diagrams:

Ask for the exact format you want, such as “ranked table,” “todo list,” “chart,” or “Mermaid flowchart.”
Include the business goal behind the request.
Provide relevant data, steps, or examples when available.
Ask for recommendations, not just summaries.
Include decision criteria when you want Ask AI to rank or compare options.
Ask for follow-up questions if you are missing important details.

Frequently Asked Questions

Q: Do I need to ask Ask AI for a specific artifact type?
A: Ask AI may choose a structured format when it fits the prompt, but you can get better results by asking directly for the format you want, such as a table, chart, todo list, or Mermaid diagram.

Q: What are Mermaid diagrams used for?
A: Mermaid diagrams are useful for visually mapping workflows, automations, campaign flows, lead lifecycles, decision trees, and SOPs.

Q: Can Mermaid diagrams open in full-screen view?
A: Yes. Mermaid diagrams can be viewed in a full-screen experience for better readability, especially when the diagram is large or includes several branches.

Q: What do pan and zoom controls do?
A: Pan and zoom controls help you move around and inspect larger diagrams more easily.

Q: Do artifacts automatically complete actions in HighLevel?
A: Not always. Artifacts help organize and present AI responses. Some Ask AI actions may require confirmation, supported capabilities, or proper account access before changes are made.

Q: Can Ask AI create tables and charts from my data?
A: Ask AI can structure information into tables or charts when the needed data is available in the conversation or through supported Ask AI capabilities. Provide the data or context in your prompt when possible.

Q: What is an error block?
A: An error block is a safer fallback response that may appear when Ask AI cannot fully render or complete a structured output.

Q: Can I use artifacts for agency operations?
A: Yes. Artifacts are useful for client onboarding SOPs, campaign audits, lead source comparisons, automation planning, internal task lists, and team review workflows.