Send a complete email package in one go by adding files as email attachments directly from HighLevel’s Email Builder. This article shows where to attach files and how they’re delivered to recipients.
TABLE OF CONTENTS
Key Benefits of Adding Attachments to Emails in Email Builder
Simple Workflow: Attach files right before sending or scheduling, without leaving the Email Builder.
Fewer Clicks for Recipients: Attachments are available directly from the inbox.
Send everything in one message: Deliver your email and supporting documents (PDFs, images, etc.) together.
Great for common use cases: Perfect for brochures, proposals, menus, pricing sheets, onboarding docs, and forms.
More control over what recipients receive: Ensures everyone gets the exact file version you intended (vs. outdated links).
How to Attach Files
Follow the steps below to locate the Attach Files button and add attachments from Email Builder.
Go to Marketing → Emails → Campaigns → + New (or open the email campaign you’re editing).
Open the email in the Email Builder and finish designing your email content.
Click Send or Schedule.
On the Send or Schedule screen, click Attach Files (top of the screen).
Upload/select the file(s) you want to attach.
Confirm the attachment(s) are added, then choose one of the delivery options:
Send Now
Schedule
Batch Schedule
RSS Schedule
Smart Send
Note: Email Builder supports multiple attachments up to 10 MB total.
Frequently Asked Questions
Q: Can I attach multiple files?
Yes, you can attach multiple files as long as you stay within the supported attachment limits for email.
Q: Will attachments affect deliverability?
They can. Large attachments or uncommon file types may increase the likelihood of spam filtering or delivery issues. If deliverability is a priority, consider hosting larger files and including a link instead.
Q: Why don’t I see the attachment in the email body preview?
Attachments don’t display inside the email body. They show as attachments in the recipient’s email client. Use Send test email to confirm the attachment appears correctly in the inbox.
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