Customize your HighLevel checkout to control field visibility, add an Additional Notes field, manage Country Selection, and enable Address Auto-Complete. This article shows how to configure these options.

TABLE OF CONTENTS

• What is Checkout Page Customization?
• Key Benefits of Checkout Page Customization
• How to Customize the Checkout Page
• Frequently Asked Questions
• Related Articles

What is Checkout Page Customization?

Checkout Page Customization lets you control which fields appear on your store’s checkout, add an optional notes field, manage country selection behavior, and enable address auto-complete. Using these options streamlines the purchase experience and ensures you collect only the information needed to fulfill orders.

Key Benefits of Checkout Page Customization

• Reduced friction: Show only the fields customers must complete for a faster checkout.
  
  

• Higher data quality: Use address auto-complete to minimize typos and incomplete addresses.
  
  

• Flexible country handling: Let customers pick their country or restrict checkout to specific countries.
  
  

• Extra context collection: Capture order-specific instructions with an Additional Notes field.

How to Customize the Checkout Page

1. Login to your Sub-account.
   
   
2. Go to Sites → Stores.
   
   
   
   
3. Create a newstore or edit an existing store.
   
   
   
   
4. Open the Checkout page editor and select the Checkout element.
   
   
   
   
5. Customize Typography.

   
   

   • Headline font

   • Card summary font

   • Headline font size

   • Card summary font size

   • Headline font weight

   • Card summary font weight
     
     
     
     

6. Configure Contact options.
   
   

   • Sticky contact (On/Off)

   • New contact on every purchase (On/Off)

   • Validate disposable email (On/Off)
     
     
     
     

7. Set Button actions (Sale actions), choose what happens after the action:
   
   

   • Go to website URL

   • Go to page

   • Default (leave as-is)
     
     
     
     

8. Use Text actions to customize the text shown across checkout sections.
   
   
   • Contact details section text, edit text like:
     
     
     1. The headline
     2. Labels for email
        
        
   • Shipping details section text: customize headlines/labels such as:
     
     
     1. Name
     2. Phone number
     3. Search box
     4. Full address
     5. Country
     6. Any other shipping-related headings you want to rename
        
        
   • Billing details section text
     
     
     1. Billing details headline
     2. Checkbox text (and related checkbox labeling)
        
        
   • Payment section text
     
     
     1. Payment label/name
     2. Checkout button name
     3. Footer text (example: “100 secure and save payments” or similar)
        
        
   • Cart summary section text
     
     
     1. Cart headline
     2. Quantity text
     3. Coupon headline text
     4. Mobile view coupon code placeholder
     5. Apply coupon button text
     6. Sub total amount text
     7. Discount text
     8. Remove coupon button text
     9. Shipping heading text
     10. Total amount text
         
         
         
         
9. Configure Form options
   
   
   • Full name validation (On/Off)
     
     
   • Enable billing address or Disable billing address
     
     
   • Shipping: choose whether to show shipping or hide shipping
     
     
     
     
   • Enable/disable Auto complete address (Google-powered)
     
     
     1. What it does:
        
        
        1. Provides real-time, Google-powered address suggestions
        2. Helps create a smoother, more error-free checkout experience
        3. Also enables agencies to set custom pricing and repeating/rebuilds of accounts, creating potential new revenue streams
           
           
           
     2. Supported address fields:
        
        
        1. Address
        2. City
        3. Country
        4. State
        5. Postal code
           
           
     3. Pricing Details
        
        
        • $0.002972 per search request (triggered when customers start typing).
        • $0.00525 per API call (retrieves full address details).
          
          
          
          
   • Enable/Disable Postal Code & Country (gateway-specific)
     
     
   • Enable/disable Notes at checkout
     
     
     1. On = customers can add additional notes
     2. Off = notes option is removed
        
        
        
        
   • Control which fields are Mandatory / Optional / Hidden
     
     
     1. Phone number
     2. Address
     3. Country (If the country/state field is hidden, country selection options will not appear.)
     4. State
     5. City
     6. Zip / Postal code
        
        
        
        
   • Country Selection at Checkout
     
     This section walks you through the new Country Selection at Checkout feature, which enables store owners to manage shipping locations and default customer locations during the checkout process.
     
     
     • Shipping Locations
       
       Store owners can control which countries are available for shipping at checkout:
       
       
       • Ship to all locations: Allows shipping to any country, providing global shipping options for customers.
         
         
       • Ship to specific countries: Store owners can select specific countries for shipping. Only those selected countries will be available during checkout.
         
         
         
         
     • Default Customer Location
       
       Store owners can customize how the customer's location is handled at checkout:
       
       
       • No default location: No preselected country. The customer must choose their location.
       • Geolocate: The customer’s location will be detected automatically based on their IP address.
       • Show all countries: Displays all available countries for the customer to choose from.
       • If Ship to specific countries is enabled, only those countries will be shown as options.
       • The geolocate feature provides a seamless experience by automatically redirecting the customer’s location based on their IP address.
         
         
         
         
   • Enable or Disable coupon codes.
     
     
     
     
   • Set Color options (brand styling)
     
     
     1. Headline text color
     2. Card summary text color
     3. Background color
     4. Payment button color
     5. Payment button text color
     6. Subscription field text color
     7. Subscription field background color