We are excited to announce the launch of a highly requested feature: WhatsApp Voice Notes. This powerful addition allows you to send voice notes to your customers directly from the CRM, enhancing communication and personalizing interactions.
TABLE OF CONTENTS
- How to send WhatsApp Voice note
- Real-Life Use Cases:
- FAQs for WhatsApp Voice Notes
How to send WhatsApp Voice note
Step 1: Allow microphone permission
Please allow microphone permission to send out Voice Notes
Step 2: Go to Conversation > WhatsApp > Voice Note
Step 3: Record the Audio
Step 4: Send the Voice Note
The maximum duration for voice note is 10 mins
Real-Life Use Cases:
- Customer Support: Use voice notes to quickly address customer inquiries with detailed explanations, offering a more personal and human touch than text messages.
- Order Confirmations: Send personalized voice confirmations for customer orders, enhancing trust and providing a unique customer experience.
- Appointment Reminders: Record voice notes to remind customers about upcoming appointments, making it more likely they will remember and attend.
- Special Offers and Promotions: Announce exclusive offers or promotions with an enthusiastic voice note to grab your customers’ attention and encourage engagement.
- Feedback Requests: Solicit customer feedback with a personal message, making them feel valued and more likely to respond.