SMS Restriction History

Modified on: Mon, 23 Sep, 2024 at 3:19 PM



TABLE OF CONTENTS

SMS Restriction History

It helps you note and track any adverse action on their SMS sending, like 
  • Daily/Weekly sending limit violations
  • Warning Emails and Temporary restrictions based on 30007 and opt-out rate.
This option can be found under Location > Settings > Phone numbers > Advanced settings > Restriction history


Enhancements

  • Number purchase flow > Search now supports blankspace and special characters as US based customers commonly use in their format
  • Earlier, if you called someone belonging to a location that was disabled, the call would get disconnected without any feedback. Now you will hear a voice describing the issue and the solution along with a tooltip on the UI
  • Recordings and transcriptions should now appear faster
  • We were already blocking certain keywords in SMS like 'cannabis'. We will now also block 'fireworks' and 'THC'

Bug Fixes

  • SMS limit would sometimes not level up for users (ramp up model). This should now level up as expected
  • 'PR' (Puerto Rico) now shows up as a US state instead of a country for the A2P flow
  • After a sub-account transfer from one agency to another, the previous agency would get billed mistakenly. We have now fixed this issue

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