LC - Email is designed to help agencies avoid the hassle of signing up for Mailgun or any 3rd party email service provider. In the past, when an agency signed up they would need to either integrate with Mailgun or another email service provider to send/receive email. With LC - Email, sending & receiving email works right out of the box, on every subaccount


This article will cover What LC - Email is, pricing, why the feature was built, and several FAQs


If you are looking to migrate over to LC - Email please see the setup guide: how to Migrate over to LC - Email


Covered in this article:

What is LC - Email?

Why was this feature built?

LC - Email Pricing

LC - Email Verification Pricing (Upcoming feature)

Ramp-Up Model:

How Does This Impact Affiliates?


FAQ

How do I migrate my agency over to LC - Email?

What About Agencies Who Want To Integrate Their SMTP?

Where can I see my client's email usage?

How can I send more than 15,000 Emails per day?

What About Existing Accounts?

How can I bill my clients for usage?

Will Email rebilling work with ISV?





What is LC - Email?

LC - Email acts as an email service provider hosted by the CRM, which has Incredible Deliverability, Error Monitoring, and Better Compliance and is much cheaper when compared to any of the email service providers in the market.




Why was this feature built?

Our Email ISV product is designed to help agencies avoid the hassle of signing up for Mailgun or any 3rd party email service provider. In the past, when an agency signed up they would need to either integrate with Mailgun or any other email service provider.


Like any other SaaS platform, the ideal solution is to have email work out of the box because that's how users expect a matured SaaS platform to work.

Historically, configuring SMTP has been a significant challenging for new Agencies regarding getting up and running. With LC - Email, sending & receiving email will work right out of the box with excellent deliverability.




LC - Email Pricing

We charge $0.675 for 1000 emails for all the plans at a lower cost than most major SMTP providers compared to $0.80/1000 with MailGun.


Transactions to show what the email charges look like:


Agency view > Billing > Credits




LC - Email Verification Pricing (Upcoming feature)

You can turn on email verification with LC - Email at $2.50 per 1000 email verifications (compared to $12.00/1000 with Mailgun!)





Ramp-Up Model:

  • Every new sub-account(location) on the LC - Email System will follow the "Ramp Up Model."
  • The Email limit is multiplied each day by the number of days(till the 10th day) the location has spent with us. Starting the 10th day, the location will have the limit set to 15,000 Emails/day. Below is the table which will give you a clear idea:


Day

Limit [Email]

1

100

2

200

3

300

4

400

5

500

6

600

7

700

8

800

9900
10th Day & Ongoing15,000


Please Note:

The daily counter resets every day at midnight 00:00:01 AM UTC. If the limit is reached before the rest time, the account is locked for the rest of the period.




How Does This Impact Affiliates?

LC - Email eliminates one of the two major hurdles to getting up and running with the CRM, which means your new affiliates will likely find success and stick.





FAQ

How do I migrate my agency over to LC - Email?

Check out the help guide: Migrating My Agency Over to LC - Email



What About Agencies Who Want To Integrate Their SMTP?

No problem! All new accounts will, by default, use LC - Email, but a third-party SMTP provider can be integrated anytime.


Where can I see my client's email usage?

You can see the client's email usage by navigating to

- Agency Settings -> Billing -> See Details (under Credits)

Use the location level filter to get individual location usage.



How can I send more than 15,000 Emails per day?

Once your location(s) hit the 10th-day mark (15,000 Emails per day), you may reach out to support and request a Limit extension.



What About Existing Accounts?

The ability to seamlessly migrate to LC - Email for existing HighLevel accounts will roll out by the end of September or the start of October


How can I bill my clients for usage?

If you are on the Pro-plan, you can rebill your clients and save the time & effort needed to bill them manually.



Will Email rebilling work with ISV?

Absolutely! All agencies on the Pro Plan will continue to have the ability to re-bill email usage while using LC - Email or a connected third-party SMTP. With the lower cost, there's even more margin for your agency!