If you are an existing client with Mailgun or SMTP integrated into your CRM please follow the guide below.
If you are a 'New Agency' and have not integrated any SMTP/Mailgun provider you are already on LC - Email by default. You can check by testing
Covered in this Article:
Related Articles: How to Set Up a Dedicated Sending Domain Within a Sub-Account
How to migrate over to LC - Email
Head into your Agency Settings > Email Services. If you see the button 'Use LC - Email' please select LeadConnector as the default provider and follow the prompts:
Clicking the 'Use LC - Email' button will not affect sub-accounts that already have SMTP or Mailgun integrated, please follow the steps below to remove the existing SMTP integration.
After clicking the 'Use LC - Email' button all new accounts will automatically switch over to LC - Email. You can still configure new accounts away from LC- Email by integrating your own Mailgun or SMTP.
If you are trying to add the domain/subdomain but it is showing the following error
This domain (replies.example.com) is already configured inside a Mailgun account.
Login to Mailgun and delete it from there so you can use it in LC Email
Please Create a New Support Request if you believe the domain should be deleted.
To remove the SMTP integration here:
1. Select LeadConnector as the Default provider
2. click on the Gmail integration
3. Click the trash icon