Ask AI Memory gives Ask AI persistent user context across conversations, helping responses feel more relevant without requiring users to repeat the same details each time. This article explains how Ask AI Memory saves useful context, uses saved memories in future conversations, and allows users to review, delete, or import memories.
TABLE OF CONTENTS
- What is Ask AI Memory?
- Key Benefits of Ask AI Memory
- How Ask AI Saves Memories
- How Ask AI Uses Saved Memories
- Memory Scope and Source Details
- How To Set Up Ask AI Memory
- Frequently Asked Questions
- Related Articles
What is Ask AI Memory?
Ask AI Memory helps Ask AI remember useful details about a user across sessions, such as their role, company, location, preferences, and standing instructions. This reduces repeated setup in future conversations and helps Ask AI provide more relevant responses based on context the user has already shared.
Ask AI Memory saves meaningful information over time, uses recent memories in future requests, and allows users to review or import memory details when needed.
Key Benefits of Ask AI Memory
Personalized responses: Ask AI can use saved details to tailor answers to the user’s business, role, location, and preferences.
Less repeated context: Users do not need to re-enter the same background information in every new session.
Smarter follow-up conversations: Recent memories are included in AI requests so future responses can start with better context.
Automatic memory capture: Ask AI can save meaningful facts in the background without interrupting the main response.
Memory import support: Users can import saved memory details from other AI providers, such as ChatGPT or Claude, when available.
User-level organization: Memories are scoped to the user and can include optional company or location context.
How Ask AI Saves Memories
Ask AI Memory is designed to capture useful, reusable information instead of saving every message. This helps keep memories focused on facts that can improve future conversations.
After user messages, Ask AI can identify one meaningful fact and save it as memory. Examples may include:
User role or job function
Company or business details
Location details
Communication preferences
Repeated instructions or preferences
Relevant business context shared by the user
Ask AI skips one-time requests, duplicate information, and details that are not useful for future conversations.
How Ask AI Uses Saved Memories
Saved memories help Ask AI respond with context without requiring the user to repeat details in every chat. Ask AI uses memory naturally in the response instead of announcing that it remembered something.
Ask AI includes the most recent saved memories in future AI requests. These memories help Ask AI personalize answers, recommend next steps, and adjust responses based on known user or business context.
Example:
If a user previously shared their company name and industry, Ask AI can use that context when helping with marketing copy, strategy, or business planning.
If a user shared a preferred tone or instruction, Ask AI can apply that preference in future responses when relevant.
Memory Scope and Source Details
Memory scope determines where a saved memory applies. This helps Ask AI use the right context for the right user, location, or company.
Memories are scoped to a user ID. Memories may also include optional location or company context when applicable. Each memory is tagged by source so the system can identify how the memory was created.
Memory sources may include:
Auto-created memory
Explicitly saved memory
Imported memory
System-created memory
How To Set Up Ask AI Memory
Proper setup ensures Ask AI has the right user context and gives users control over saved memory details. Users should review saved memories when business details, preferences, or instructions change.
Open Ask AI in HighLevel.
Click on Account > Personalization.
Select Memory > Manage.
Search or review the saved memory list.
Delete any memory that is outdated or no longer needed.
To import memory details, click Import memories.
Copy the provided prompt into the other AI provider.
Paste the returned memory details into the import field.
Click Add to memory.
Frequently Asked Questions
Q: Does Ask AI save every message as memory?
No. Ask AI is designed to save meaningful reusable facts, not every message. One-time requests and duplicate information are skipped.
Q: What kinds of details can Ask AI remember?
Ask AI can remember details such as role, company, location, preferences, and standing instructions when they are useful for future conversations.
Q: Will Ask AI announce when it uses a saved memory?
No. Ask AI uses saved memories naturally in responses instead of saying phrases like “I remember that.”
Q: How many memories are used in a conversation?
Ask AI uses the most recent saved memories when generating responses. Memory V1 includes the 20 most recent memories in AI requests.
Q: Can users delete saved memories?
Yes. Users can review saved memories and delete memories that are outdated or should no longer be used.
Q: Can users import memories from another AI provider?
Yes. Users can import memory details from other AI providers, such as ChatGPT or Claude, by using the import workflow.
Q: How many memories can be imported at once?
Users can import up to 100 memories at once.
Q: What happens if imported memories include duplicates?
Duplicate memories are automatically detected and skipped.
Q: Is Ask AI Memory the same as Smart Session Memory?
No. Ask AI Memory saves reusable user facts across conversations. Smart Session Memory keeps editing context for a specific conversational editing workflow.
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