Learn how timezone adaptation determines the timezone used for email, funnel, and website timers, how the fallback timezone works, how to enable the setting, and when to use localized deadlines.

Use Timezone Adaptation when a countdown timer should follow the viewer’s local timezone instead of always using the timezone selected during timer setup. The configured timer timezone remains the fallback when HighLevel cannot determine the contact or visitor timezone.

The timezone source depends on where the countdown timer is displayed.

For more information on creating a countdown timer, see Getting Started with Countdown Timer.

1. Go to Marketing → Countdown Timersand open the countdown timer you want to update, or create a new one.
   
2. In the timer settings, select the Time zonethat should be used as the fallback timezone.
   
3. Check the Adapt to Contact Time Zonebox.
   
4. Save the timer. When the timer is used in a supported email, funnel, or website placement, the applicable timezone logic is used.

   For placement instructions, see Using Countdown Timers in Emails and How to Use Countdown Timers in Funnels.

   

• Getting Started with Countdown Timer
• Using Countdown Timers in Emails
• How to Use Countdown Timers in Funnels
• Sync Your Countdown Timer in Emails and Funnels
• Guide: Dynamic Countdown Timer