More Tutorials from the Community
Comprehensive Metrics:
Monitor sent, delivered, undelivered, and error rates
Advanced Filtering:
Utilize filters like campaign, workflow, and bulk request along with date filters to drill down into your data.
Detailed Reports:
Access detailed message reports for each status, with the ability to navigate directly to the conversation page for full context.
How It Works:
Navigate to the
Settings
> Labs
Select
Messaging Analytics
> Enable
⚙️ Advanced Settings Enhancements
Enhance your control with two new additions to the Advanced Settings tab under the Phone Number page.
?️ SMS Limit
Set and monitor SMS sending limits for subaccounts. View current limits and track how often these limits are reached.
How It Works:
Navigate to the
Settings
> Labs
Select
SMS Limit
> Enable
? Voicemail & Missed Call Textback Settings
Upload custom voicemail greetings and set up incoming call timeouts to better manage caller experiences.
How It Works:
Navigate to the
Settings
> Labs
Select
Voicemail & Missed Call Textback
> Enable