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Step-by-step LC Email Dedicated Domain Setup - Google Domain


1. Once you are in the sub-account > Click on Settings > Email Services > Dedicated Domain > + Add Domain


Check out How to Migrate My Agency Over to LC - Email






2. If your Domain is companyname.com, you can set up the main Domain or sub-domain with LC-email. 


Check out How to move a sending domain from Mailgun to LeadConnector?

Main Domain:


Sub-domain:

  • To set up the dedicated subdomain within LC-email, you can type ANYTHING_HERE.companyname.com
    • Examples:
      • replies.companyname.com
      • support.companyname.com




3. Click on Add & Verify




The next screen that you're taken to will ask you to add DNS records to your Domain. Leave this screen open for the next step.




4. Now log in to your DNS records based on where you get the Domain and add the 5 DNS records.


To add the 1st TXT record


  1. Log in to domains.google.com
  2. Click into the domain you are trying to set up
  3. Click DNS on the left panel, we are going to add 5 DNS records






Host name: DO NOT INCLUDE THE ROOT DOMAIN


  • Depending on the subdomain you are trying to set up, if you are trying to set up
    • lc.companyname.com - The host name will be lc
    • replies.companyname.com - The host name will be replies
  • If you are setting up a main domain like companyname.com, the hostname will be @


Type: Select TXT from the Type menu options.


Data: Same for everyone

  • paste the following record v=spf1 include:mailgun.org ~all





Don't click save yet, 4 more new records to add

Once you are done with the 1st record, click Create new record






To add the 2nd TXT record


Type: Select TXT from the dropdown





Host name:


it's a bit tricky but the key here is to copy everything from the beginning until the subdomain part, do not copy the main domain




**Everyone's 2nd TXT record hostname and value is different


Examples: copy the highlighted part ONLY

Example 1 using subdomain:


Copy mx._domainkey.helpdesk as the hostname

Example 2 using main Domain:


Copy mailo._domainkey as the hostname




Data: 

Copy the 2nd TXT record here, highlighted in the screenshot below


  • Value: paste the 2nd copied TXT record here







To add the MX records, click Create new record



Depending on the subdomain you are trying to set up, if you are trying to set up

  • lc.companyname.com - The host name will be lc
  • replies.companyname.com - The host name will be replies

If you are setting up a main domain like companyname.com, the host name will be @





If you have a Google Workspace account for receiving and sending emails on your root domain (user@example.com). In this case, make sure you are using a subdomain for your LC email dedicated domain. Check out the article: Can I Use the Same Domain Name for Mailgun and for Google Apps (Or Another Email Server)?


Type: Select MX from the dropdown


Data: paste the following data


  • Copy and paste 10 mxa.mailgun.org
  • Click +Add more to this record
    • Copy and paste 10 mxb.mailgun.org







To add the CNAME record, click Create new record




Depending on the subdomain you are trying to set up, if you are trying to set up

  • lc.companyname.com The host name will be email.lc
  • replies.companyname.com The host name will be email.replies

If you are setting up a main domain like companyname.com, the host name will be email




Type: Select CNAME from the dropdown


Data: copy and paste mailgun.org




Now that you have added 5 DNS records, click "Save"



Next, go back to the Email Services tab and click "Verify Domain"




Click the same button to "Verify Domain" again if some records are still not showing the green checkmark


Once you add all the DNS records and verify, you can make sure the SSL Certificate for Dedicated Sending Domain (LC - Email) is all set.


Finally, be sure to send a test email to ensure emails are being sent properly. Click here to learn How to send a test email in the Conversation