TABLE OF CONTENTS
Please provide the Location ID to our support team that you are trying to move the Twilio number(s) from so we can identify the ISV account's Account SID for you
1. Create a support ticket with Twilio support
With the Subject: Moving numbers request (Click here for Twilio Support in a new window)
2. Copy and paste this email
CC: migration@leadconnectorhq.com and click add ( + ) so we can approve your request.
Hi Twilio Support,
I would like to move the following phone numbers to a new sub-account -
+1 PASTE_TWILIO_NUMBER_HERE
Losing sub-account SID -
please contact HighLevel support to get the ISV location's Twilio sub-account SID where the number is currently in for you
Gaining sub-account SID -
E.g. AC8a0eac4ea7651eba06137bbf1a907df62d < Replace your own Twilio sub-account SID here
Time-frame: ASAP
Please process this request at the earliest because it is business-critical for me
Thanks!
Product: Phone numbers
Business Impact:
P2 Degraded - Twilio or your configuration is not functioning properly or intermittently
3. Submit Your Request
Please click on "No" at the bottom
Click on
SUBMIT HELP REQUEST
Frequently Asked Questions
Currently no frequently asked questions. Submit feedback on this article to help is add questions to this section!