Import Existing Twilio Numbers into HighLevel

Modified on: Tue, 14 Nov, 2023 at 5:23 PM

1. Is the number you want to import a Twilio number?

Yes - go to 2.

No - Check out how to port a Phone Number to Twilio here


2. Once it's ported as a Twilio number, How to import an existing Twilio phone number into a HighLevel client account?

how to move Twilio numbers from your client's Twilio account to your own Twilio account here.



How to locate the gaining SID for the account:

1. Click on sub-account name on the top left


Click on sub-account name on the top left




2. Click on Switch to Agency View


Click on Switch to Agency View



3. Click on Settings


Click on Settings



4. Click on Phone Integration


Click on Phone Integration



5. That's the master Twilio account SID


Click on AC434b8776d15ebd9d9b9e792437fc7e8c


6. Click on Sub Account Settings


Click on Sub Account Settings


7. Click on the pencil icon on the right for the sub-account you want to move the number to


Click on the pencil icon on the right




8. That'd be the gaining Account SID for the sub-account you want to move the number to


Click on Update Credential to update the Twilio Account SID and auth token for the sub-account


That'd be the gaining Account SID for the sub-account you want to move the number to



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