TABLE OF CONTENTS

• How to Filter Sub-Accounts' Email Providers
• Migrate a Sub-Account Over to LC - Email
• Bulk Migration of Sub-Accounts to LC - Email
  • Transfer all Mailgun sub-accounts or specific Mailgun dedicated domain sub-accounts.
• Include LC - Email dedicated domains for sub-accounts within the agency.
  
  FAQ:
  • Can I Transfer a Dedicated Domain from One Sub-Account to Another?
  • Can I Share Agency Dedicated Domain with Sub-Accounts?
  • Can I Share a Sub-account Dedicated Domain with Sub-Accounts?
  • Migrating Your Agency Over to LC - Email

How to Filter Sub-Accounts' Email Providers

Navigate to Agency Settings -> Email Services -> Location Settings and Click the "Filter" button. All your sub-accounts email service records will be available on the page.

We have three option in Filter
1. LeadConnector
2. Mailgun
3. Others(sub-account using their own email service provider)

• Filter by LeadConnector
  • This option allows you to find all sub-accounts that use LeadConnector as their default email service.
  • You also have the flexibility to combine filters to narrow down your search further. For example, you can filter sub-accounts by both domain name and email validation status simultaneously.
  • Filter by Dedicated Domain name.
  • Filter by Email validation enabled / disabled account.
    
• Filter by Mailgun
  • This option allows you to find all sub-accounts that use Mailgun as their default email service.
  • You have the option to filter by Mailgun dedicated domain.
    
    
• Filter by Other
  • This option allows you to find all sub-accounts that use their own email service providers.

Migrate a Sub-Account Over to LC - Email

• Navigate to Agency Settings -> Email Services -> Location Settings.
• Choose the sub-account and click the Pencil icon.
  
  
• Choose the LeadConnector and select your dedicated domain or set Fallback to Default(Agency default domain) and save the settings.
  
  

Bulk Migration of Sub-Accounts to LC - Email

• Navigate to Agency Settings -> Email Services -> Location Settings and Click the "Filter" button. All your sub-accounts email service records will be available on the page.
• Based on your filter you can move the sub-account to LC Email. Discover more about our filtering capabilities by clicking here.
• Example for moving Mailgun sub-accounts to LC Email
  • Transfer all Mailgun sub-accounts or specific Mailgun dedicated domain sub-accounts.
    • Navigate to Agency Settings -> Email Services -> Location Settings and Click the "Filter" button.
    • You have two options
    • Select Mailgun to filter all the Mailgun sub-accounts.
    • Select Mailgun and a dedicated domain to filter all sub-accounts associated with Mailgun dedicated domains.
    • All Mailgun sub-accounts will be filtered. Click the checkbox near the Location name and use "Select all" option in the table header.
      
      
    • Click the "Manage" button and select Migrate to LC under the Request type. Click Confirm to select the LC dedicated domain.
      
      
    • Choose the dedicated domain and click Confirm to Migrate the sub-accounts to LC Email.
      

Include LC - Email dedicated domains for sub-accounts within the agency.

• Navigate to Agency Settings -> Email Services -> Location Settings.
• Choose the sub-account and click the Pencil icon.
  
  

Frequently Asked Questions

Can I Transfer a Dedicated Domain from One Sub-Account to Another?

You have to delete the domain and add it to the sub-account.

Or

Add the domain at the agency level and share it with one or more sub-accounts. Click here to learn more.

Can I Share Agency Dedicated Domain with Sub-Accounts?

Yes, you can share with sub-accounts. 

• Filter the sub-accounts using the filter or by name and click Manage.
• Select Migrate the LC under Request type and Select the domain.
  
  

Note: By default, the agency's default dedicated domain will be shared with the sub-accounts that do not have a dedicated domain.

Can I Share a Sub-account Dedicated Domain with Sub-Accounts?

No, Domain created under the sub-account cannot be shared with Agency or Sub-account.

Migrating Your Agency Over to LC - Email

Related article: How to Migrate My Agency Over to LC - Email

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