This article explains how to filter sub-accounts by email provider, migrate individual or multiple sub-accounts to LC Email, assign dedicated domains, and answers common questions about domain sharing across sub-accounts.
How to Filter Sub-Accounts' Email Providers
Navigate to Agency Settings → Email Services → Location Settings and click the Filter button. All your sub-accounts' email service records will be displayed on the page.
1. LeadConnector — Sub-accounts using LeadConnector as their default email service.
2. Mailgun — Sub-accounts using Mailgun as their default email service.
3. Others — Sub-accounts using their own third-party email service provider.
Find all sub-accounts that use LeadConnector as their default email service. You can combine filters to narrow your search further — for example, filtering by both domain name and email verification status simultaneously.
- Filter by dedicated domain name.
- Filter by email verification enabled / disabled.
Find all sub-accounts that use Mailgun as their default email service. You also have the option to filter by a specific Mailgun dedicated domain.
Find all sub-accounts that use their own third-party email service providers (not LeadConnector or Mailgun).
Migrate a Sub-Account to LC Email
To migrate a single sub-account to LC Email, follow these steps:
Navigate to Agency Settings → Email Services → Location Settings.
Find the sub-account you want to migrate and click the Pencil (edit) icon next to it.
Select LeadConnector as the email service. Then either select a dedicated domain or set the fallback to Default (Agency default domain). Save your settings.
Bulk Migration of Sub-Accounts to LC Email
You can migrate multiple sub-accounts at once using the Filter and Manage tools. The example below walks through migrating all Mailgun sub-accounts — the same approach applies to any provider filter.
Navigate to Agency Settings → Email Services → Location Settings and click Filter. You have two options:
- Select Mailgun to filter all Mailgun sub-accounts.
- Select Mailgun + a dedicated domain to filter only sub-accounts tied to that specific domain.
Once filtered, click the checkbox next to any location name, then use the Select all option in the table header to select every sub-account in the results.
Click the Manage button and select Migrate to LC under Request type. Click Confirm to proceed to domain selection.
Select the LC dedicated domain you want to assign to the migrated sub-accounts, then click Confirm to complete the migration.
Include LC Email Dedicated Domains for Sub-Accounts
To assign or update the LC Email dedicated domain for a specific sub-account within your agency:
Navigate to Agency Settings → Email Services → Location Settings.
Find the sub-account and click the Pencil (edit) icon next to it to open its email settings.
By default, the agency's default dedicated domain is automatically shared with any sub-account that does not have its own dedicated domain assigned.
Frequently Asked Questions
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