This Messaging Policy applies to all subaccounts that are using LeadConnector Phone Systems (LC - Phone). This means that all outbound messages from your sub-account have to comply with our SMS and MMS Messaging Guidelines. The following messaging use cases are not allowed on SMS or MMS in the United States or Canada.
The below information applies to long code messaging with the rollout of the new A2P 10DLC system, in addition to the shortcode and Toll-Free messaging. Lastly, we have also provided some suggested alternatives for conducting certain forbidden use cases.
Forbidden message categories for SMS/MMS in the US/Canada
Any use cases that violate this policy will not be allowed on the LeadConnector ISV platform, regardless of number/sender type or destination country.