In order for calls to record, each HighLevel location must have its own corresponding Twilio sub-account. If you use your master Twilio SID and Auth Key for any sub-account, the calls will not record.
Calls Not Recording Print
Modified on: Thu, 9 Apr, 2020 at 1:23 PM
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.