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            HighLevel Mobile App Experience

            Modified on: Sat, 8 Aug, 2026 at 9:32 PM

            Mobile App

            HighLevel Mobile App Experience

            A ground-up rebuild that transforms your phone into a business command center with lightning-fast navigation, role-aware dashboards, true-black Dark Mode, and an AI assistant.
            What You'll Learn

            The redesigned HighLevel Mobile App delivers a modern interface, streamlined App Drawer, role-based homepage, Universal Search, and the Ask AI assistant to help you communicate, sell, and analyze faster than ever.

            This article covers the key benefits, navigation structure, homepage widgets, AI capabilities, and step-by-step setup instructions for enabling the experience in your agency and subaccounts.

            Labs Feature

            This feature is available through HighLevel Labs. Enable it in Agency Settings → Labs → Subaccounts and select which subaccounts should access the new mobile experience. Test in your agency subaccount before rolling out to clients.

            1

            Key Benefits of the Mobile App

            The redesigned mobile experience combines speed, intelligence, and role-aware design to streamline every aspect of business management on the go.

            Unified Command Center — Critical tasks, messages, revenue, and appointments surface instantly on the homepage, giving you a complete snapshot of your day.
            Faster Workflows — Universal Search, Quick Actions, and drag-to-reorder Pinned Apps reduce taps and accelerate common tasks.
            Ask AI on the Go — Draft social posts, update CRM records, and generate images without leaving the chat interface.
            Battery-Saving Dark Mode — True-black design optimized for OLED screens extends device battery life during extended use.
            SaaS Tier Enforcement — Features shown match each account's subscription level, maintaining consistency between mobile and web platforms.
            2

            The New Homepage – Mission Control

            Role-aware widgets and charts provide every user with a personalized snapshot of critical business metrics and quick access to frequently used modules.

            Component 1
            Four Key Widgets

            Tasks Due, Opportunity Pipeline Value, Unread Messages, and Today's Appointments provide at-a-glance insight into daily priorities.

            Component 2
            Pinned Apps

            Choose up to four favorite modules and reorder them via drag-and-drop for instant access to your most-used tools.

            Component 3
            Quick Actions

            Eight one-tap shortcuts enable rapid creation of contacts, opportunities, tasks, and messages directly from the homepage.

            Component 4
            Revenue Chart

            A six-month line graph displays collected revenue trends, helping you monitor financial performance at a glance.

            3

            Universal Search

            Search across Conversations, Contacts, and Opportunities from a single search bar. The system remembers your last five queries and opens results in context, enabling you to jump directly into action. Additional modules will be added in Q4 2025 as part of the ongoing roadmap.

            Pro Tip

            Universal Search is context-aware and lightning fast, making it ideal for quickly locating specific conversations or contact records while on calls or in meetings.

            4

            App Drawer

            The App Drawer replaces the previous left-hand navigation with a four-column grid that organizes every module into logical categories. Global icons for Notifications and Settings are always visible in the top-right corner.

            Category 1
            Insights & Productivity

            Dashboard, Reports, Tasks, and analytics tools grouped for data-driven decision making.

            Category 2
            Communication

            Conversations, Email, SMS, and messaging channels for client and team communication.

            Category 3
            Sales & Operations

            Contacts, Opportunities, Pipelines, Payments, and Invoices for revenue-driving activities.

            Category 4
            Marketing & Growth

            Campaigns, Social Planner, Sites, Funnels, and automation tools for client acquisition and engagement.

            AI-Powered Mobile
            Put a Business Assistant in Your Pocket
            Ask AI brings draft generation, record creation, and image editing to every mobile user—no desktop required.
            5

            Ask AI

            Your AI coworker travels with you, enabling content creation, CRM updates, and image generation directly from the mobile app. Chat History stores every session for easy reference.

            Draft Content — Generate social posts, emails, and ad copy in seconds without switching apps.
            Create or Edit Records — Update contacts, opportunities, and other CRM records through conversational commands.
            Generate and Edit Images — Create branded visuals and modify existing images directly on mobile.
            Chat History — Access all past AI conversations for reference or continuation of previous sessions.
            Note

            Ask AI follows your existing AI usage limits and subscription tier. No separate mobile fee applies.

            6

            SaaS Configurator Enforcement

            The mobile app enforces SaaS Configurator tiers, hiding modules and features that a user's subscription level does not allow. This maintains perfect consistency between mobile and web platforms, ensuring clients see only the tools included in their plan.

            Note

            If certain modules are missing from the App Drawer, verify the account's subscription tier and user role permissions in the web dashboard.

            7

            Core Enhancements

            Performance, design, and security improvements throughout the app create a smoother, more efficient mobile experience.

            Faster Load Times — Improved app performance delivers ultra-smooth transitions between screens and modules.
            True-Black Dark Mode — OLED-optimized design extends battery life during extended use and reduces eye strain in low-light environments.
            Streamlined Top-Bar Navigation — The previous left-hand menu is replaced by a modern top bar that keeps global controls accessible without consuming screen space.
            Role-Based Access — Data visibility and module access respect user roles, keeping sensitive information secure and interfaces clutter-free.
            8

            How to Set Up the Mobile App Experience

            Enable the redesigned mobile experience in three quick steps.

            Step 1
            Update the Mobile App

            Download the latest version of the HighLevel Mobile App from the Apple App Store or Google Play Store.

            Step 2
            Enable the Experience in Labs

            Navigate to Agency Settings → Labs → Subaccounts.

            Toggle on "A New Mobile App Experience".

            Select the subaccounts where you want to enable the redesigned interface.

            Step 3
            Explore the App

            Open the mobile app on your device and explore the new homepage, Universal Search, App Drawer, and Ask AI features.

            Pro Tip

            Test the experience first in your agency subaccount before rolling it out to client subaccounts to familiarize yourself with the interface and capabilities.

            White-Label Apps

            Agencies using white-label mobile app builds should request a new binary after enabling the Labs toggle to ensure the redesigned experience appears in their branded apps.

            9

            Frequently Asked Questions

            Q: Will my clients automatically see the new design?
            No. You control rollout by enabling the toggle per subaccount in Labs. The experience remains opt-in until you activate it for specific subaccounts.
            Q: Which operating systems are supported?
            Both iOS and Android are supported. Update to the latest store version from the Apple App Store or Google Play to access the redesigned experience.
            Q: Can I customize homepage widgets?
            Widget customization is not available yet. This capability is planned for Q4 2025 as part of the product roadmap.
            Q: Does Ask AI cost extra?
            Ask AI follows your existing AI usage limits and subscription tier. No separate mobile fee applies.
            Q: Why don't I see certain modules in the App Drawer?
            SaaS Configurator and user role permissions determine module visibility. Check the account's subscription tier and user permissions in the web dashboard to verify access.
            Q: Is Dark Mode automatic?
            The app follows your device's system theme by default. You can also toggle Dark Mode manually in the app's Settings.
            Q: Will Universal Search include Payments and Calendars?
            Those modules will be added to Universal Search later in 2025 as part of the ongoing "Coming Soon" roadmap.
            Q: Do I need to reinstall my white-label mobile app?
            Agencies using white-label builds should request a new binary after enabling the Labs toggle to ensure the redesigned experience appears in their branded apps.

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