What is Template Library Integration ?

Key Benefits of Template Library Integration in Email Review Requests

• Create from Scratch: Enjoy full control over every design element with a blank email canvas.

• Template Library: Gain immediate access to a collection of polished, ready-to-use templates that you can quickly tailor to match your brand identity.

• Faster Campaigns: Reduce the time spent on email design by leveraging pre-built layouts, so you can focus on engaging with your clients and improving your online reputation.

Create from Scratch

• Customize layouts, colors, and fonts to ensure alignment with your brand guidelines.

• Enjoy the flexibility to experiment and build unique campaigns from the ground up.

Template Library

• Access a variety of layouts tailored for review request emails.

• Adjust pre-designed templates with your content and branding elements effortlessly.

• Save significant time in campaign creation while maintaining a consistent brand presentation.

How To Setup Template Library Integration in Email Review Requests

Accessing Email Requests

Navigate to the Reputation section from the main menu. Select Settings from the Reputation dropdown options. Click on Email Requests.

Turn On Email Requests

Here, you’ll see a toggle switch—just turn it ON to activate email requests. You can also decide:

• When the first email should go out (e.g., 1 hour after check-in).

• How often to resend until the contact clicks.

• The maximum number of retries.

This ensures your review requests are consistent without overwhelming your audience.

Start a New Email

Click the Create New button. You’ll be given two options:

• Create New Template – start with a completely blank design.

• Import from Template Library – browse pre-built layouts and pick one that fits your style.

Build a Template from Scratch

If you choose the blank canvas(Create new Template option), you’ll use the drag-and-drop builder.

Email Builder

Here you can add:

• Text, images, and buttons to structure your message.

• A Review Link so contacts can leave feedback easily.

• Logos, social icons, and dividers to make your email look polished.

When you’re happy with the design, click Save.

Use the Template Library

If you prefer a faster route, select Template Library. You’ll see a collection of professionally designed templates, organized by categories such as Business Coaching, Financial, Creative, and more.

Choose a design you like, swap in your text and branding, and you’re ready to go.

Manage Your Templates

Once your templates are saved, you’ll find them listed in the Email Requests dashboard. Next to each template, click the three dots (⋮) to open management options:

• Preview & Edit Details – See how your email looks before sending, and adjust key details like subject line or sender name.

• Edit Template: Open the full drag-and-drop editor to make design changes.

• Clone: Duplicate an existing template if you want to create a variation without starting from scratch.

• Restore: Bring back a previously deleted template if you change your mind.

• Delete: Permanently remove a template you no longer need.

This makes it easy to keep your library organized and fine-tuned.

Frequently Asked Questions

Related Articles

• Creating Automated Review Requests

• Email Marketing Best Practices

• Custom Email Design in HighLevel

• Reputation Management Dashboard Overview

• Setting Up Email Campaigns in HighLevel

• Advanced Email Customization Techniques