How to Use Custom Payment Providers for SaaS Mode

Modified on: Tue, 9 Sep, 2025 at 5:17 AM

This guide explains how SaaS agencies can use Custom Payment Providers from the App Marketplace to power SaaS Mode. With this, you can set up SaaS checkouts, handle recurring subscription payments, recharge wallets, and resell add-ons without relying only on Stripe or Square. This makes SaaS Mode available in more regions and gives agencies the flexibility to use their preferred provider.


TABLE OF CONTENTS


Setup SaaS Mode with Custom Payment Providers


Step 1: Mark an Agency Sub-Account

  • From the Agency View, go to Sub-Accounts.

  • Find the sub-account you want to use as your agency’s billing account.

  • Click the three-dots menu → Add as agency sub-account.

  • This sub-account will now serve as your Agency Sub-Account, where you’ll install payment providers, create SaaS products, and handle checkouts.



Step 2: Install a Payment Provider App

  • Go to the App Marketplace from your agency view.

  • Search for and select the payment provider app you’d like to use.

  • Click Install and add it to your agency sub-account.



Step 3: Configure the Integration

  • After installation, go to the provider’s settings.

  • Enter the required details, typically:

    • Account ID

    • Authorization / API token

  • Save your configuration.

? Each provider’s requirements may vary slightly. Refer to the app’s documentation for exact fields.



Step 4: Create and Sell SaaS Products

  • In the Agency Sub-Account, create a SaaS product.

  • Share the payment link or embed the checkout in funnels.

  • On successful checkout:

    • A new sub-account is automatically created.

    • The selected SaaS plan is attached to it.



Step 5: Convert Existing Sub-Accounts to SaaS

  • From Agency View, go to Sub-Accounts → Manage Client.

  • Navigate to SaaS → Add SaaS Subscription.

  • Select the integrated payment provider.

  • Choose the SaaS plan to apply, then confirm.



Step 6: Wallet & Add-On Handling

  • Wallet Top-Ups

    • Supports both auto-recharge and manual recharge.

  • Add-On Reselling

    • Add-ons like AI Employee, WordPress, and Marketplace Apps can be sold.

    • Payment for add-ons is deducted from the sub-account wallet (not charged directly to the card).



Important Notes

  • Only payment providers that support recurring billing and off-session charging are compatible with SaaS Mode.

  • Providers like Razorpay, which lack these features, cannot currently be used for SaaS subscriptions.

  • Agencies can choose from 50+ global providers available in the Marketplace.


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