Learn how to pause, resume, or cancel a scheduled email campaign, what happens when a paused campaign is resumed, and when to use Reschedule instead.

These campaign controls manage pending email delivery. Pause temporarily stops a campaign, Resume restarts a paused campaign, and Cancel permanently stops that scheduled campaign from continuing.

Open the campaign actions menu to manage a campaign that has already been scheduled but has not completed delivery.

1. Go to Marketing → Email → Campaigns.
2. Locate the scheduled campaign you want to manage.
3. Click the three-dot menu (⋮)next to the campaign.
   

   
   

4. Select Pause, Resume, or Cancel, depending on the campaign's current status and what you want to do.
   

   
   

Use Pause when you temporarily want to stop a campaign and may resume it later. Use Reschedule when you need to choose a different future delivery date or time.

• Send or Schedule an Email Campaign
• Different Email Sending/Delivery Methods – Send Now, Schedule, Batch, RSS Schedule
• How to Reschedule an Email Campaign (Email Builder)
• Batch Schedule Email Campaigns
• Understanding Email Campaign Statuses