At GHL WordPress, We have made significant changes to our infrastructure. This new infrastructure will enable your WordPress sites to be faster, more reliable, and highly efficient. All the new WordPress installations happen directly at our new infra. The existing sites are being migrated in a phased manner.
Covered in this Article
Things to Know Before Proceeding with Migration of WordPress Sites:
- Zero Downtime: We value your business and understand how crucial it is for your websites to remain accessible at all times. Thus, we've designed this migration process to ensure zero downtime. Your websites will continue to function normally throughout the transition.
- Temporary Restricted Access: To maintain data integrity and prevent any inadvertent issues, access to your GHL Dashboard will be temporarily restricted during migration. This means you won't be able to change your site for a brief period. We appreciate your patience and understanding in this matter. Rest assured, This is a temporary measure, and access will be restored immediately once the migration is completed.
- Estimated Migration Time: The migration process is swift and efficient. It is estimated to take approximately 10 minutes to complete. Our system will work behind the scenes to set up the necessary components and configurations to facilitate a seamless transition to the new infrastructure.
- Continued Support: Our dedicated customer support team will be available to help you with any questions or concerns during the migration process. You can reach out to us anytime, and we'll be more than happy to assist you.
- Post-Migration Checks: Once the migration is complete, we recommend checking all your domains and sub-domains to ensure they function correctly. If you notice a "Not-Verified" tag next to any of them, there will be steps to follow for verification and proper functionality in the new infrastructure.
We appreciate your cooperation and understanding during this migration process. Our team is committed to making this transition as smooth as possible for you.
1. Go to your WordPress Dashboard. You will see a pop-up notification regarding the infrastructure update. Click on the 'Confirm Migration' button to proceed.
2. After confirming the migration, our new infrastructure will create a WordPress instance specifically for your WordPress sites. This process typically takes around 10 minutes to complete. Our system will set up the necessary components and configurations during this time to ensure a seamless transition to the new infrastructure.
3. Once the migration is complete, you will be automatically redirected to your dashboard, where all your domains and sub-domains are intact. If you notice a "Not-Verified" tag next to any of them, please follow these steps:
By adding the DNS records correctly, you will ensure the proper verification and functionality of your domains and sub-domains in the new infrastructure.
To know more about how to add your Domain records with your DNS Provider, follow this link
Q: How will I know when my site has been successfully migrated?
A: You'll receive an email confirmation once your site migration is completed. Additionally, you can check your WordPress Dashboard. If the migration is successful, there won't be any notification or alert.
Q: What if I have multiple sites? Do they all migrate at the same time?
A: If you have multiple sites, each site must be migrated individually. This way, we can ensure that each site is properly set up and functioning on our new infrastructure.
Q: Will there be any changes to the user interface on my dashboard after the migration?
A: The migration process will not affect the user interface of your dashboard. You will continue to have the same look and feel you are familiar with.
Q: I have customized my WordPress site extensively. Will the migration affect my customization?
A: No, the migration process will not affect your customizations. Our migration system is designed to move your site as is. All your themes, plugins, and customizations will remain intact.
Q: Is there anything I need to do after the migration?
A: Post migration, we recommend checking all domains and sub-domains for proper functioning. Also, please update the DNS settings if there is a "Not-Verified" tag next to any domain or sub-domain.
Q: Will this new infrastructure affect my site's SEO?
A: The migration process should not negatively impact your site's SEO. In fact, with improved load times and performance, your SEO might potentially improve.
Q: What should I do if I encounter any issues during or after the migration?
A: If you encounter any issues, please contact our customer support team. They're ready and equipped to assist you with any problems or concerns.