Porting your US telephone number (non-Twilio number) to a location

After reviewing the video, please copy and share the following information with us

1. Location ID:

_____e.g. RNTEDRA9ap9xSh2MyTYS_________

Number type: Choose one below

  1. Landline & Toll-Free Phone Numbers
  2. Wireless Numbers

Phone number: 


Wireless Account number:


Pin / Last 4 of SSN:


2. A Letter of Authorization

3. A scanned (or electronic) copy of the most recent phone bill

More information:

We will then be able to submit these information for you in the sub-account:

Porting your Canadian telephone number (non-Twilio number) to a location

Depending on the losing carrier, this process typically takes between 4 - 6 weeks. While you’re waiting, be sure to check the phone numbers’ capabilities that will be available to you after porting.

We charge a one-time porting fee of $7.00 USD per number.

To get started with your porting request, please provide the following information:

  • The number(s) to be ported in E164 format; for example: [+][1][xxx][xxx][xxxx]
  • The attached Twilio Canadian Letter Of Authorization within the last 15 days
  • Your most recent billing document
  • Your Customer Account Number (the one in your current carrier’s records).
  • Location ID:

    _____e.g. RNTEDRA9ap9xSh2MyTYS_________