How to authorize card payments using the older version of the website builder (Version 1)

If you are using Version 2 of the Website builder, click here

Related article: What's the difference between Version 1 & Version 2 of the page builders

How Authorization works:

  • This by default is not turned on and will require a couple quick extra steps, covered below
  • The system will remove the monetary value placed in the "authorize amount" from the clients bank account before crediting it back later.
  • If the account does not have the funds during the authorization process, they will not be allowed to continue to the next step.
  • Upon authorization approval the system will credit back the account for the amount used to authorize.
  • If you have any "Trial days" attached to the plan those will also kick in as soon as the card is authorized.
  • Funds may take up to 5 business days before being return to the clients bank account
  • ONLY works with Subscriptions and Payment plans.


If you would like to authorize payment before purchase for all your plans, this process will need to be repeated for each plan attached to the payment form.

1. Head into the website and find the step where the order form is placed

Click on the "3 dots". 

Click on highlight

2. Click on "Products"

If you are not seeing any products attached to your page, you will need add them first before continuing. 

Click on "Products"

2. Click on "Edit" icon

This will open the product settings. In this example there are two plans (monthly $149 & Annual $1490) where "Authorization" will need to be turned on.

First we will start with plan 1 (monthly $149) then come back and repeat this process for plan 2 (Annual plan $1490).

Click on "Edit" icon

4. Click on Authorize Card

Click on Authorize Card

5. Type the dollar amount you would like to "authorize"


Keep in mind the amount you place here will be deducted from the clients account. If the funds are unavailable they will not be able to proceed. 

In this example: The system will take "$1" out of the clients account and then refund the "$1" back.

The refund process may take up to 5 business days before returning the amount taken. Only works with subscription and payment plans

Type the dollar amount you would like to "authorize"

6. Click on "Currency"

Enter the currency you wish to use

Click on "Currency"

7. Click on USD

For this example we will use USD.

Click on USD

8. Click on the Update

Make sure to hit "Update", that's it.