Takeaways:

  • Options > Make sure 'One field at a time' under 'Survey fields settings' is turned Off
  • Use Custom Fields for conditional logic questions
  • These are the Custom Field Types that use conditional logic:
    • Checkbox
    • Single Option
    • Radio
  • Do not use the 'Allow Add Custom Options' feature with the Radio custom field type. You cannot redirect if the lead chooses to add a custom option
  • Custom fields with conditional logic must be the only field on a slide for the redirect to work. Do not combine conditional logic custom fields with ANY other fields (including basic Text field)
  • Use 'Disqualify immediately' if you are planning to disqualify a lead based on an answer. Disqualify after submit will still force the lead to go through the entire survey which you do not want in conditional logic surveys