How to set up automated calls and voicemail drops within your campaigns and how they work
Once you are in the subaccount, Click on Automation on the left menu
Click on Create workflow
Click on Start from scratch… then Click on Create new workflow
After you configure the workflow trigger
Click on Add your first Action
Click on Assign to User if you want the calls to go to the assigned user's phone number configured.
Click on Call, then follow by a voicemail action
By default the call whisper is You have a new lead, John Smith, press any button to connect.
You can modify the Call whisper message here:
You can upload the voicemail file here:
If the voicemail file is not working,
1. go to https://online-audio-converter.com/ and upload the voicemail file
2. Select 64kbps MP3, the lower the better
3. Upload back to HighLevel voicemail campaign/workflow