Add and manage sticky notes

What sticky notes are for

Sticky notes explain why part of the map is arranged or configured in a particular way. Use them to leave context for teammates or clients.

For example, a note beside a follow-up workflow can explain which lead source it serves or which connected workflow should be reviewed before making changes.

Steps for adding a sticky note

1. Open Automation → Workflows → Workflow Maps.
2. Use the Add sticky note control in the bottom toolbar and choose a color.
3. Place the note beside the part of the map it explains.
4. Enter a short explanation that helps the next person understand that part of the account.

Open Add sticky note in the bottom toolbar to choose a note color or hide existing notes.

Connect a note to an item

Connect the note to a workflow, asset, or folder so that it stays with the item.

Attach notes to the item they explain. For example, connect a handover note to the workflow it describes rather than leaving its purpose dependent on its position alone.

Notes explain the automation and can be connected to the workflow they describe.

Hide or show notes

Use Hide all sticky notes / Show all sticky notes to hide or display all sticky notes.

Hiding notes can make a crowded map easier to inspect. Show them again when you need the explanations.

Frequently Asked Questions

Q: What can a note connect to?

A workflow, asset, or folder.

Q: Can I hide all notes at once?

Yes. Use Hide all sticky notes / Show all sticky notes.

Q: Does a sticky note change the automation?

A note provides context on the map. Edit workflow steps in the builder.