Managing reviews across multiple platforms is essential for maintaining your online reputation. HighLevel makes it easy to integrate multiple review platforms so you can monitor, manage, and respond to reviews from one centralized location.
This guide walks you through how to connect supported review platforms to your account.
TABLE OF CONTENTS
Key Benefits of Integrating Review Platforms
Centralized Management: View all reviews from different platforms in one place
Efficient Response: Respond to reviews without logging into multiple platforms
Improved Reputation Monitoring: Track your brand across multiple sites
Streamlined Workflow: Automate review collection and reduce manual effort
How to Integrate Review Platforms
Step 1: Navigate to Integrations
Go to Reputation from the left-side menu
Click Settings from the top navigation bar
Select the Integrations tab
This page displays all available review platforms you can integrate.
Step 2: Configure Integrations
Click Integrate on the platform you want to connect
Enter your business review page URL
Click Integrate
Example: Platform Integration Modal
Make sure the URL points directly to your public-facing review page (e.g., Yelp, Google Business Profile, etc.).
Once connected, reviews will automatically sync into your dashboard.
Supported Review Platforms
Note: Each platform requires a valid public-facing review page URL. If you’re unsure, refer to that platform’s help documentation.
You can integrate with the following platforms:
Yelp
Trustpilot
TripAdvisor
Angi (formerly Angie’s List)
Avvo
Better Business Bureau (BBB)
Healthgrades
Booking.com
HomeAdvisor
CarGurus
Cars.com
ConsumerAffairs
Vitals
DealerRater
Yellow Pages
Zillow
Airbnb
App Store
Google Play
Agoda
Amazon
eBay
Hotels.com
OpenTable
RateMDs
Zocdoc
Lawyers.com
Foursquare
Etsy
Expedia
Indeed
Zomato
Capterra
VRBO
Google Shopping
Glassdoor
Houzz
Thumbtack
WebMD
FindLaw
ProductReview
AliExpress
Product Hunt
Citysearch
AlternativeTo
ApartmentRatings
DoorDash
Uber Eats
WeddingWire
The Knot
TrustRadius
Yell
Goodreads
Caring.com
Troubleshooting
If you experience issues while integrating a review platform:
Check the URL: Ensure it points to your public review page
Verify Access: Confirm your account has permission to access the page
Clear Cache: Try clearing your browser cache
Contact Support: Reach out if the issue persists
Summary
By integrating multiple review platforms, you can centralize your review management, improve response time, and maintain a strong online reputation across all channels.
Frequently Asked Questions
Q: Do I need to connect all platforms?
No. You can connect only the platforms relevant to your business.
Q: What type of URL should I use when integrating a platform?
You should use your public-facing review page URL (for example, your Yelp page or Google Business profile).
Q: How long does it take for reviews to appear after integration?
Reviews are typically fetched shortly after integration, but timing may vary depending on the platform.
Q: Can I respond to reviews from HighLevel?
Yes, for supported platforms, you can manage and respond to reviews directly from your dashboard.
Q: Why are my reviews not showing up?
This may happen if:
The URL is incorrect
The page is not public
The platform has restrictions
Check your URL and permissions, then try again.
Q: Can I disconnect a review platform later?
Yes. You can remove or update integrations at any time from the Integrations settings.
Related Articles
- Reputation Management: Competitor Analysis in HighLevel
- How to Customize the Review Request Messages (SMS/Email)
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article