Kollab Support Dashboard

Modified on: Thu, 14 Nov, 2024 at 8:27 AM

The Kollab Support Dashboard—a game-changer for managing the Client-Portal Branded App! This new platform streamlines the entire process of handling location management, app reviews, and all subaccount details, making everything faster and more efficient.


TABLE OF CONTENTS



Kollab Support Dashboard Overview


The new Kollab Support Dashboard will help:


  • Review all information related to a subaccount.
  • Send reminders as in-app notifications.
  • Manage & add missing info directly from the dashboard.
  • Move statuses as reviews are completed and notify users automatically!

Workflows are in place to set up calls, send emails, and move users to the right status, making the entire process more seamless and reducing any bottlenecks




Kollab Support Dashboard Features


  • List Page: Easily navigate through all locations with a clean, tabular view. Use the handy search & filters to find exactly what you need in no time.
  • View & Edit: Need to update a branded app? Just look up the location and edit any attribute on a beautifully organized page. Quick and easy changes at your fingertips!
  • Review Feedback: Review branded apps, leave feedback, and send updates in no time. The review process has never been this smooth!
  • Reminders & Notifications: Our platform now automates in-app notifications for review reminders, form submissions, and any missing details. Stay in the loop without the extra effort!





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