Add Ons in Services

TABLE OF CONTENTS

• Overview
• Where to Create Add-ons
• How to Create an Add On
• Assigning Add Ons to Services
• Editing or Deleting Add-ons
• Best Practices

Overview

Add Ons allow users to enhance services by offering additional features or upsells, providing customers with options to customize their booking experience. These add ons can be supplementary services or products related to the main service. For example:

• A spa might offer an "Aromatherapy Upgrade" that can be added to a massage session.
• A personal trainer could offer "Nutritional Consultation" as an extra option to a workout plan.
• A photographer might include "Additional Edited Photos" as an add on to a photoshoot package.

These offerings can increase revenue and enhance customer satisfaction by giving clients more personalized service options during the booking process.

Where to Create Add-ons

You can create add-ons in two places:

1. From the Add-ons Tab – Centralized list of all add-ons across services.

2. Directly from a Service – Add-ons created here are automatically added to that specific service.

How to Create an Add On

1. Navigate to Calendar > Calendar Settings > Services > Add-ons.

2. Click + New Add-on.

3. Fill in the details:

   • Add-on Image – Upload an image to represent the add-on visually.

   • Name – Enter a clear name (e.g., Lavender Massage Oil).

   • Price – Set the cost of the add-on.

   • Duration – Check the box if your add-on has its own duration. When enabled, this duration will be included in the total service time for customers.

   • Maximum Quantity – Define how many units can be selected per appointment.

   • Multiple Price with Quantity – If enabled, price is multiplied by the number of units (e.g., $20 × 2 qty = $40).

   • Description – Add details to explain the value of the add-on.

   • Hide from Booking Page – Keep the add-on internal, so only staff can apply it.

4. Click Create Add-on to save.

Once created, the add on will be available for customers during booking or internally for staff when scheduling appointments.

Assigning Add Ons to Services

• Add-ons can be linked to one or more services. After creating an add-on, you must go to each service where you want it available and assign it there.
• Add-ons will only appear on the booking page for the services they are linked to.
• Customers will then see the add-on as an optional extra during booking.

Note: Creating an add-on does not automatically attach it to all services. You’ll need to manually add it to each relevant service.

Editing or Deleting Add-ons

• Edit: Use the pencil icon to update add-on details.

• Delete: Use the trash icon to remove an add-on.

Best Practices

• Use clear names and images so customers instantly understand the add-on.

• Limit maximum quantities when tied to physical stock (e.g., products, consumables).

• Bundle popular add-ons with services to increase upsell opportunities.

• Use hidden add-ons for staff-only internal adjustments.