Customizing Review Widgets in Reputation Management

Modified on: Wed, 21 May, 2025 at 11:17 AM

Review Widget Customization in reputation management is not just about making reviews look good; it's about strategically leveraging customer feedback to boost reputation, build trust, and drive conversions. By personalising review widgets to align with brand identity and audience preferences, businesses can harness the full potential of their online reviews and thrive in the digital landscape. 


Keeping this in mind, we introduce the new and improved Review Widget customisation feature. This powerful tool allows you to create and tailor review widgets to perfectly match your brand's style, content, and preferences. Whether you're a seasoned user or just getting started, this guide will walk you through the process of creating and customizing your review widgets step by step.


TABLE OF CONTENTS


1. Accessing the Review Widget Customization Tool


To get started with customizing your review widgets, click on Reputation and navigate to the Widgets tab. 




Click the "Create New Widget" button to begin crafting your custom review widget. Alternatively you can also choose from the existing template from the templates tab.


2. Layout Tab: Configuring Widget Structure


In the "Layout" tab, you can define the fundamental structure of your widget:


  • Select your preferred widget type: List, Masonry, Grid, or Legacy. The Legacy widget type retains the characteristics of our original widget style, primarily for backward compatibility, and offers limited customization options.

  • Choose the source of your reviews, such as GMB and FB.

  • Define the maximum number of reviews you wish to showcase.

  • Select the Maximum Ratings you wish to showcase in the Widget

  • Toggle the option to enable or disable the "Powered by" section that is displayed at the end of the review widget.



3. Content Tab: Editing Widget Header and Description


In the "Content" tab, you can fine-tune how your widget appears:


  • Enhance Widget Title and Description: Craft compelling and on-brand widget titles and descriptions. Customize them to effectively communicate your message.

  • Header Section Customization: In the header section, you have the option to enable/disable the display of the rating, total review count, and "Write a review" button within the widget.




4. Appearance Tab: Choosing Themes and Colors


The "Appearance" tab gives you control over the visual style of your widget


  • Choose from Light, Dark, or create a Custom theme.

  • If you opt for Custom theme, customise individual component colors such as widget heading color, reviews color, star rating color, Background color, Border color and more.



5. Settings Tab: Fine-Tuning Widget Behavior


In the "Settings" tab, you can further refine your widget's behavior:


  • Enable or disable review elements like the display of the review date and reviewer icon.

  • Choose to exclude reviews containing no description.

  • Generate an embed code for your website. Copy the provided code and paste it into the HTML of your website to display your widget where you want it.




Alternatively you can also copy code directly from the copy code icon at the top right of the widget screen




6. Saving, Naming, and Managing Your Widgets


Give your widget a meaningful name for easy reference. You can view all your saved widgets in the saved widgets tab. Choose to save your widget for later use or make it live immediately.




You can also delete widgets you no longer require by clicking on the triple-dot menu at the widget's upper corner.



Conclusion


With our Review Widget Customization feature, you have the flexibility to create stunning review widgets that align with your brand's identity. Customize the layout, content, appearance, and settings to create widgets that captivate your audience and enhance your online reputation. Start creating your custom review widgets today and make a powerful impression in the digital world.


Frequently Asked Questions


Q: Can I embed multiple different review widgets on one website?
Yes, but not using the "Review" block in the builder, which always displays your default widget. To embed multiple widgets in the same site, u
se the “Embed Code” option to copy the code for the desired widget. Then add the widget's code to your website using a "Code" block. Make sure you are using the dropdown to select the correct widget when copying the code. Repeat this for each widget you would like to add to the site.


Q: Will my widget update automatically when I receive new reviews?
Yes. The widget syncs with connected platforms such as Google and Facebook. New reviews will automatically appear in the widget based on the filters and display settings you've configured.


Q: Do review widgets work on non-HighLevel websites?
Yes. Review widgets can be embedded on almost any website platform. Simply copy the Embed Code from the widget and paste it into a custom code block on your external site.



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