Media Library Specs & Formats

When it comes to media within the system, it is important to know which media types and formats are supported. Here is the list of media, broken down by feature.

Covered in this article:

Funnels:

Social Planner:

Direct Media Library Access:

Media Library - Allowed File Types

Other Media Uploads Supported:

Membership:

Forms and Survey:

Funnels:

When the media library is accessed from funnels the following types of media can be uploaded with the corresponding size constraint for different elements

Adding the Image element in a funnel:

Uploading media for an image element by clicking on Media Library Icon

File types allowed:

Maximum upload file size allowed:

- Videos - 4GB
- Documents - 100MB
- Audio - 100MB
- Images - 100MB

Social Planner

Adding Image:

Social Planner - Allowed File Types 

Maximum file size allowed: 10 MB

Adding Video:

Social Planner - Allowed Video Types

Maximum file size allowed: 1 GB

Direct Media Library Access:

To upload media directly, click Media Storage in the left-hand navigation bar

When the media library is accessed directly, file types are supported with an upload file size limit:

• Videos - 4GB
  
  
• Documents - 100MB
  
  
• Audio - 100MB
  
  
• Images - 100MB

Media Library - Allowed File Types

Maximum file size allowed:
- Videos - 4GB
- Documents - 100MB
- Audio - 100MB
- Images - 100MB

Other Media Uploads Supported:

Membership:

Course Videos:

Maximum file size allowed: 5 GB

Other Files:

When uploaded by clicking the "Add Files" option under each course,

All file types are allowed

Maximum file size allowed: 50 MB

Forms and Survey:

Files can be uploaded in forms and surveys by adding custom fields

These files can be seen as form submissions or as contacts

All file types are allowed

Maximum file size allowed: 50 MB per subaccount