Media Library Specs & Formats

Modified on: Mon, 14 Oct, 2024 at 3:42 AM

When it comes to media within the system, it is important to know which media types and formats are supported. Here is the list of media, broken down by feature.



Covered in this article:

Funnels:

Social Planner:

Direct Media Library Access:

Media Library - Allowed File Types

Other Media Uploads Supported:

Membership:

Forms and Survey:



Funnels:

When the media library is accessed from funnels the following types of media can be uploaded with the corresponding size constraint for different elements


Adding the Image element in a funnel:

When the media library is opened for uploading media for an image element by clicking on


File types allowed:

Type

Extension

PNG

png

JPEG

.jpg, .jpeg, .jfif, .pjpeg, .pjp

TIFF/X-TIFF

.tif, .tiff

WEBP

.webp

SVG

.svg

ICON

.ico, .cur

GIF

.gif



Please Note: 

Maximum upload file size allowed:
- Videos - 4GB
- Documents - 100MB
- Audio - 100MB
- Images - 100MB





Social Planner:

Adding Image:



Social Planner - Allowed File Types 

Type

Extension

     PNG

png

JPEG

.jpg, .jpeg, .jfif, .pjpeg, .pjp

GIF

.gif



Please Note: 

Maximum file size allowed: 10 MB




Adding Video:



Social Planner - Allowed Video Types

File Type

Type

Extension

Video

avi

.avi


QuickTime

.qt, .qtc, .mov, .moov, .moov


MP4 video

.mp4


Ogg video

.ogv


windows media video

.wmv, .asf


WebM video

.webm


Please Note: 

Maximum file size allowed: 1 GB






Direct Media Library Access:

When the media library is accessed through the following ways all the below-mentioned file types are supported with an upload file size limit:

  • Videos - 4GB
  • Documents - 100MB
  • Audio - 100MB
  • Images - 100MB


SITES ➝ MEDIA



SETTINGS ➝MEDIA from the left sidebar menu


Media Library - Allowed File Types

File Type

Type

Extension

Image

PNG

png


JPEG

.jpg, .jpeg, .jfif, .pjpeg, .pjp


TIFF/X-TIFF

.tif, .tiff


WEBP

.webp


SVG

.svg


ICON

.ico, .cur


GIF

.gif




Documents

pdf

.pdf


Word Doc

.doc, .docx,


Excel

.xls, xlsx, .xlsm


ppt

.ppt, .pptx. .pptm


text

.rtf, .txt




Video

avi

.avi


QuickTime

.qt, .qtc, .mov, .moov, .moov


MP4 video

.mp4


     MPEG video      .mpg

Ogg video

.ogv


windows media video

.wmv, .asf


WebM video

.webm


      

Audio

aif

.aif, .aiff, .aifc


midi

.midi, .mid


Windows Audio

.wav


Ogg

.oga


WebM audio

.weba



Please Note: 

Maximum file size allowed:
- Videos - 4GB
- Documents - 100MB
- Audio - 100MB
- Images - 100MB



Other Media Uploads Supported:

Membership:

Course Videos:

Type

File Type


Video

avi


QuickTime


MP4 video


Ogg video


windows media video


WebM video

Please Note: 

Maximum file size allowed: 5 GB





Other Files:

When uploaded by clicking the "Add Files" option under each course,



All file types are allowed

Please Note: 

Maximum file size allowed: 50 MB





Forms and Survey:

Files can be uploaded in forms and surveys by adding custom fields





These files can be seen as form submissions or as contacts








All file types are allowed

Please Note: 

Maximum file size allowed: 50 MB per subaccount 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article