Troubleshooting tips if you are having trouble integrating your client's Facebook business page in Settings -> Integrations


Facebook Integration Issues you may be having:

1. Wheel keeps spinning after you went through the Facebook Integration Path in Settings -> Integrations

2. When clicking Connect on Facebook in Settings -> Integrations, you are redirected to a broken page

3. Facebook Form Fields Mapping section is not displaying the forms that reside under the Facebook Business Page you are trying to integrate

Troubleshooting Steps

1. Clear cache/cookies, log out of HighLevel, close the browser. Reopen the browser and try again

2. Go to your Agency View -> Settings -> Agency Settings -> See what is in the Whitelabel Domain field

Did you properly WhiteLabel the domain to whatever you put in that field? Here is the video on how to do that: White Label the Web App

If you did, look at the URL in the address bar, you are probably logged in via, which you should not be

Go to (or whatever you WhiteLabeled to), log in that way and try to integrate Facebook again

If the Facebook integration is still giving you issues, please reach out to us