In this article, we will cover how to turn on and customize the review messages for Email/ SMS review requests. This can be found in the sub-account Settings > Reputation Management tab
Covered in this article:
How to set up and customize your review request emails/SMS
How to add a different review URL to your review request
How to enable (Toggle on) the review request feature throughout the sub-account
How to set up and customize your review request emails/SMS
Please Note:
All location users regardless of admin or user permissions will recieve a system generated review email every time a new review comes in - See system generated email example here
How to add a different review URL to your review request
How to enable (Toggle on) the review request feature throughout the sub-account
Please toggle the "Customize Review SMS" and "Customize Review Email"
Related Articles:
Different ways to send review requests within the CRM
How to Dispute a Google Review and Check on the Dispute Status
Reputation - Breaking Down the Reviews Tab