Affiliate Consent, Tax Form & Payout Setup is a single affiliate-level compliance flow in Affiliate Manager. Affiliates accept your commission terms, submit the tax form you require and add a payout method, all in one place, before they get paid. You can see each affiliate's compliance status before you approve and pay a payout.
TABLE OF CONTENTS
- What Is Affiliate Compliance Setup?
- Key Benefits
- How to Configure Affiliate Portal Settings
- What Affiliates See
- How to Track Compliance
- Frequently Asked Questions
- Related Articles
What Is Affiliate Compliance Setup?
Affiliate compliance setup is a set of options in Affiliate Portal Settings that ask affiliates to accept your commission terms, upload a W9 or W8 tax form, and add a payout method. The options apply to all campaigns in the sub-account, and affiliates complete the steps in the new Client Portal.
These affiliate-side steps are available only in the new Client Portal interface.
Key Benefits
- Consent before payout: Affiliates must accept your commission terms before they become eligible for payouts.
- Clear compliance view: See which affiliates are Pending and exactly what each one is missing.
- Update compliance for all campaigns at once: Configure everything in Affiliate Portal Settings; it applies to every campaign.
How to Configure Affiliate Portal Settings
- Go to Marketing > Affiliate Manager > Settings.
- Open the Affiliate Portal Settings tab.
- Turn on the options you need:
- Ask Affiliates to upload W9/W8 Form: shows a banner on the affiliate dashboard reminding affiliates to upload their tax form before receiving payouts.
- Require Affiliates to set up a payout method: shows a banner on the affiliate dashboard prompting affiliates to add a payout method.
- Configure Payout methods: choose which payout methods affiliates can pick from in their portal.
- Consent form: requires affiliates to accept your commission terms before they become payout eligible.
- If you turned on Consent form, click Click to upload and add your commission terms as a PDF (max 5 MB).
- Click Save.
Use Restore Default to return all Affiliate Portal Settings to their defaults.
What Affiliates See
In the new Client Portal, affiliates open Affiliates > Payout Methods & Tax, which has two sections:
- Payout methods: affiliates click Add payout method and choose from the methods you offer, such as PayPal or Bank.
- Tax forms: affiliates click Upload tax form, choose W9 tax form (US residents or citizens) or W8 tax form (non-US residents), and upload the PDF.
When the consent form is on, affiliates are asked to accept your commission terms before they become eligible for payouts.
How to Track Compliance
- Affiliates list: the Compliance column shows affiliates whose setup is Pending.
- Payouts: the Compliance column appears next to each payout, so you can check it before you pay.
- Affiliate profile: a Compliance pending card lists each missing item, such as Upload W9/W8 or Payment method.
Payouts are not blocked automatically in this release. Check each affiliate's compliance status before approving and paying a payout, and decide whether to proceed.
Frequently Asked Questions
Will a payout be blocked if an affiliate's compliance is Pending?
No. Payouts are not blocked automatically in this release. You can see each affiliate's compliance status before approving and paying a payout, and decide whether to proceed.
Do these settings apply per campaign?
No. Affiliate Portal Settings apply to all campaigns in the sub-account.
Can I require only a W9 or only a W8?
No. You turn tax form collection on or off. Affiliates choose whether they upload a W9 or a W8.
Can I write my terms directly in HighLevel instead of uploading a PDF?
Not at the moment. Commission terms are uploaded as a PDF of up to 5 MB.
Do affiliates on the old client portal see these steps?
No. These steps are available only in the new Client Portal interface.
Where do I see what an affiliate is missing?
Open the affiliate's profile from the Affiliates list. The Compliance pending card lists each missing item.
Related Articles
- Affiliate Portal Settings
- Managing Affiliate Payout Methods
- How to Pay Affiliates
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