Communities - Automatic Newsletters

Modified on: Fri, 24 Oct, 2025 at 11:11 AM

Keep your community top‑of‑mind with automated email digests that spotlight recent activity, trending posts, and upcoming events. This guide walks Owners/Admins through enabling Community Newsletters, choosing a cadence, understanding what content is included, and helping members manage their email preferences.


TABLE OF CONTENTS


What is Automatic Newsletters for Communities?


Community Newsletters are personalized email digests that surface each member’s most relevant threads, top public posts, followed‑creator updates, and upcoming events. Every card links back to the community so members can re‑engage quickly. Owners/Admins enable newsletters at the group level and choose how often they’re sent.


Key Benefits of Newsletters for Communities


  • Build habits: Regular digests encourage consistent check‑ins and repeat engagement.

  • Re‑engagement: Lapsed members receive a curated snapshot that draws them back naturally.

  • Automatic growth loop: Trending posts and can’t‑miss events get more eyes without extra work.

  • Personalization: Each member sees posts from creators they follow plus their own active threads.

  • Frictionless calls‑to‑action: Clickable cards deep‑link to the exact post, thread, or event.

  • Permission‑aware: Content respects a member’s access (public/private channels, groups).

  • Low maintenance: Set frequency once; newsletters generate and send automatically.


Newsletter Content Rules


These signals define what members see in their digest so you can set expectations and answer “why did/didn’t this appear?” questions.


  • Active Threads: Shows the last thread a member interacted with, plus the freshest replies from others.

  • Top Posts (public channels): Highlights trending content so members don’t miss what’s hot.

  • Posts from Followed Members: Includes updates from creators a member follows.

  • Upcoming Events: Surfaces the most relevant upcoming events.

  • Clickable Cards: Each item links back to the originating post, thread, or event for fast re‑engagement.

  • Permissions honored: Members only see items they’re allowed to access.


How To Setup Automatic Newsletters for Communities


Follow these steps to enable and configure newsletters for a specific group. Consistent configuration ensures members get the right digest on the cadence you choose.


  1. Go to Memberships > Communities > Groups.



  2. Log in to the group where you are Owner/Admin.



  3. Navigate to Settings > Newsletter.



  4. Click on the Newsletter tab.

  5. Choose your Frequency: Daily, Weekly, Bi‑Weekly, or Monthly.

  6. Click Save.


Desktop and Mobile View


Desktop View



Mobile View



Frequently Asked Questions


Q: Who can turn newsletters on?
Group Owners and Admins.


Q: Are newsletters on by default?
No. They are off by default until an Owner/Admin enables them per group.


Q: Do newsletters include private or restricted content?

Members only see content they have permission to access.


Q: Can I choose the send cadence?

Yes. Pick from Daily, Weekly, Bi‑Weekly, or Monthly.


Q: Can members unsubscribe without contacting support?

Yes. Each email includes an “Update Preferences” link to manage newsletter subscriptions.



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